Salem Leasing - Service Manager

The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.

We offer:

• Competitive pay and benefits plans
• Uniforms/ safety shoe program
• 401(k) Retirement Plan with Company Match
• Paid holidays
• Vacation
• Education Reimbursement Program

Responsibilities:

• Schedule and supervise activities of all assigned personnel
• Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
• Hire, train and evaluate personnel
• Establish and maintain good working relationships with vendors
• Follow up on additional work needed on any unit that leaves the shop for outside repairs
• Comply with all Company, DOT and OSHA guidelines
• Work within branch environment to increase sales, expand markets and promote business
• Assist with performing of difficult or complicated duties as necessary
• Plan and prepare work schedules and assign associates to specific duties
• Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
• Perform duties of each position if necessary and other tasks as directed by Area Manager
• Required to assist in mechanical duties as needed
• Maintain safe, clean and orderly work environment
• Must adhere to all company and location policies and safety rules
• Must be able to work extended hours when required
• All other duties as assigned

Qualifications and Skills:

• Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience
• Flexible with shifts, strong customer focus, meet scheduled deadlines
• Working knowledge of computer diagnostics and shop parts/maintenance software
• Mechanical skills required
• Effective leader with strong communication skills
• High school diploma or higher
• Ability to work flexible schedule, weekdays, some weekends as required
• CDL license preferred
• Brake and DOT Certification

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available to be on call for service calls 24 hours a day 7 days a week?

Experience:

• Diesel Mechanic: 5 years (Required)
• Supervisory: 5 years (Required)
• Computer Diagnostic: 5 years (Required)

Work Location: In person