The Programmer Analyst 4 will be responsible for development, design, and implementation of customizable solutions within Salesforce based on CRM needs.

Responsibilities for this position include but are not limited to:

• Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Has overall technical responsibility for the technical aspects of the project environments
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
• Collaborating with Developers for other systems to integrate across the business.
• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
• Excellent written and verbal communication skills.

• 
  Strong knowledge and working experience in Force.com platform using Sales Cloud or Service Cloud (Gov Plus Cloud experience is a plus)
• Strong knowledge in Salesforce Administration activities (Salesforce Admin Certifications are a plus)
• Knowledge in developing CRM Workflows and custom solutions for business requirements(Any Salesforce certifications are a plus)
• In-depth understanding of the capabilities and constraints of the Salesforce as a platform for developing custom applications
• Strong hands-on experience in writing Apex programming, Visual force pages, Flexi Pages, Apex triggers, and lightning web components.
• Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
• Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
• Hands-on experience on Data mapping, Data Migration, SOQL, SOSL and Salesforce Objects DML operations
• Hands-on experience on integrating Salesforce CRM applications with other downstream and upstream applications.
• Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & JSON & XML, etc.)
• Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
• Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
• Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
• Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
• Identification of risks and issues from a technical perspective.

The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.

• 5+ years of experience using Force.com platform’s out-of-the-box functionalities and customize the application based on Apex coding or configurations.
• 4+ years of programming experience with Visualforce, Lightning Weight Components(LWC), Aura, Apex, HTML5, and JavaScript within the Salesforce platform
• 5+ years of experience with Service Cloud or Gov Cloud.
• 3+ years of Apex API Integration.
• Experience with Microsoft Azure DevOps or other DevOps Tools
• Exposure to Data Migration, Salesforce Object Query Language( SOQL), Salesforce Object Search Language(SOSL), Data Loader, Salesforce Object DML operations.
• Nice to have Salesforce Certified Platform Developer Certification
• Other experience that would be beneficial but not strictly required
• Experience with governmental processes and procedures relating to compliance