The Sugar Foods Villa Rica operation is a food manufacturing, packaging and distribution facility. Production Managers/Supervisors at Sugar Foods serve as owners of a designated process area and a shift. Production Managers works closely with the Plant Manager and Supervisors, who are responsible for working hands-on with their Lead Operators and Operators on the floor to ensure the set-up, operation, basic maintenance, and technical troubleshooting of the lines in their area. Machines at Sugar Foods include ovens, baggers, case packers, case erectors, and Ropaks, among others. The Villa Rica plant is a fast-paced 24-hour operation where Managers are required to be on the floor working with their teams, and removing obstacles for their teams. Managers are expected to role model good judgement with an emphasis on safety first and attention to producing quality products. Managers are expected to follow standard work processes in-order-to maximize the effectiveness of their teams while always looking for opportunities for improvement. Managers must work closely with the Supervisors and the Lead Operators, Operators, as well as their Maintenance and Quality Technicians on daily operations and continuous improvement projects.

At Sugar Foods, the Customer is King and our team is our Family. The vision of Sugar Foods is for our products to be on every plate and in every cup. We continue to grow our business and adapt to changing business conditions in order to consistently provide value to our customers, our associates, and our community.

• Effectively and consistently manage your day, your team, and your responsibilities to a standard
• Walk your floor with purpose and continuously engage your leaders throughout the shift
• Learn and have functional understanding of the production area/lines you are responsible for
• Develop your Supervisors and Operators to engage with their teams and be proactive problem solvers
• Drive overall performance of your lines to meet or exceed safe production goals
• Monitor deviations and communicate with the GM and Maintenance in real time
• Ensure your supervisors and operators have the tools they need to have a successful run
• Manage and oversee schedules, crewing, and head count to ensure timely start-up and hand-off
• Ensure GMP’s and PPE are followed across your area at all times
• Ensure successful start-up and hand-off to standard
• Communicate and review shift reports for identifying trends and issues
• Review continuous improvement plan with the GM and execute along with your team
• Ensure material usage and waste is monitored and controlled
• Inspire and encourage team members with clear feedback and goals
• Celebrate success and appreciate the contributions of your team members
• Identify training needs by evaluating strengths and weaknesses of Supervisors and Operators
• Work with HR on the plan to onboard, develop and train new hires
• Identify and escalate issues with the GM for overall successful operation of your area

To be a successful Production Manager at Sugar Foods you must:

Commit to Ownership: Ownership leads to accountability, responsibility, and success. The most important aspect to our success is ownership. This includes ownership of your area, your equipment, your processes and most importantly, your people.

Get to Know Your People: In the first three months, it will be critical that you engage your team members and get to know them as individuals. Your primary role is to set your team up for success, remove obstacles, and work through them to meet quality production goals safely.

Commit to Your Schedule and Be Flexible with Time: The second shift runs from 3:30pm to 3:30am. Therefore, it is important for you and your leaders to be present at shift hand-offs, as it will be critical to setting your team up for success. Managing can also require having your supervisors working alternate shifts to cover for a colleague, coming in at off-hours to check-in on your team, and getting involved in side projects. We expect our Managers to put in 10 to 12 hours a day, for 5 days a week.

Be Present and Accessible: The value we provide to our customers starts on our floor, which means our operators, packers, stackers, lift drivers, and sanitors are the foundation of our success. At Sugar Foods, we expect our Production Managers to spend the majority of their time on the floor with their teams observing, guiding, coaching, mentoring, holding team members accountable and appreciating their efforts

Treat Your Team Like Family: At Sugar Foods, we are a family and being family means listening to the needs of your team members, coaching and developing your people, and treating them with respect.

Collaborate with Colleagues: At Sugar Foods, we are one team and we can only win as one team. This means collaborating, supporting, and assisting your colleagues and teammates whenever needed.

Adapt as You Go: Sugar Foods is a dynamic and ever-growing company where flexibility is important. As we continue to expand, automate, and adapt to customer needs we expect our leaders to adjust to the needs of the business and their people. At Sugar Foods, we believe in an all-hands-on-deck mentality when it comes to solving problems. As a leader at Sugar Foods, you will stretch your skills or work on projects that you may not have a lot of background in.

Be Curious: At Sugar Foods, we like to see curiosity in all of our associates. Ask why, and proactively dig for an answer. Do not accept the status quo!

Manage Start-up and Shift Hand-off: