Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

• Lead RIM implementation workstreams for Veeva’s MedTech Regulatory solutions, ensuring successful customer adoption and system configuration
• Review and analyze existing customer business processes to identify key process steps, gaps, and requirements that impact the implementation approach
• Function as a primary customer liaison, managing complex communication between implementation teams, customer stakeholders, and third parties
• Analyze customer requirements and new product features to develop long-term adoption and enhancement roadmaps for Regulatory Operations
• Guide customers in adopting Veeva RIM and industry best practices, focusing on the continuous improvement of Regulatory data and document management

• 8+ years of experience in Systems Implementation, GxP Systems ownership, or Software Consulting
• 4+ years of experience working with or in Regulatory Operations or Regulatory Affairs specifically within the Medical Device or Diagnostics industry
• Direct experience with software implementation for Veeva RIM or similar solutions (e.g. RegDesk, RIMSYS, IQVIA, Kalypso, Essenvia)
• Strong understanding of global regulatory requirements, including FDA, EU MDR/IVDR, Technical Documentation structures and UDI reporting standards
• Proven track record leading IT operations or implementations as a consultant, business analyst, or business sponsor
• Excellent verbal and written communication skills, with the ability to design creative solutions for complex business requirements

• Direct Veeva Vault implementation experience
• Experience with Change Management and Management Consulting
• Experience with MedTech products or Medical Devices, In-Vitro Diagnostics, Software as a Medical Device (SaMD) or combination products
• Experience with UDI (Unique Device Identification) or global submission planning

#LI-RemoteUS

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.