To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a Senior Product Manager to drive the vision and roadmap for MuleSoft's Omni Gateway - our unified gateway offering for the API and agentic AI era. In this role, you'll own the strategy that positions Omni Gateway at the intersection of traditional API management and the emerging world of agentic AI protocols. You'll define where the product goes, why it matters, and how it delivers value to enterprises navigating the convergence of APIs, events, and AI agents.

This is a hands-on product role. You won't just write PRDs. You will prototype, build proofs of concept, lead deep-dive demonstrations across the entire platform portfolio, and dig into exploratory initiatives yourself. If you're energized by both shaping long-term strategy and getting into the weeds with the technology, this role is for you.

What You'll Do

• Own and drive the vision, strategy, and roadmap for MuleSoft's Omni Gateway offering, aligning it with broader platform direction and market needs.

• Translate enterprise business needs into clear technical requirements and compelling product solutions.

• Build prototypes, run POCs, and lead exploratory initiatives to validate ideas and de-risk roadmap bets before committing engineering investment.

• Lead deep-dive demonstrations of the gateway and the broader platform portfolio for customers, partners, and internal stakeholders.

• Engage directly with customers - holding substantive conversations with both technical practitioners and business decision-makers to understand pain points, gather feedback, and shape the product accordingly.

• Partner cross-functionally with engineering, pre-sales, marketing, customer success, and program management to bring the roadmap to life and ensure cohesive go-to-market execution.

• Stay ahead of the API management and agentic AI landscape, monitoring competitive moves and emerging standards to keep Omni Gateway at the forefront.

• Leverage AI-assisted tools like Claude Code or Codex to rapidly prototype, build POCs, and produce demo assets—using AI tooling as a force multiplier to move from idea to working artifact faster.

What We're Looking For

• 5+ years in product management, ideally with API management, integration platforms, or developer-facing infrastructure products.

• Strong command of API management and gateway concepts such as policy enforcement, traffic management, security, observability, and federation.

• Deep familiarity with common enterprise API and integration use cases and patterns, including REST, asynchronous/event-driven, GraphQL, and gRPC.

• Working knowledge of agentic AI protocols such as MCP (Model Context Protocol) and A2A (Agent-to-Agent), and a point of view on how they reshape integration architecture.

• Demonstrated ability to translate business needs into technical solutions, and to communicate fluently with both technical and business audiences.

• A genuine builder's instinct - comfortable prototyping, running POCs, and getting hands-on with the technology rather than staying purely strategic.

• Proven track record collaborating across engineering, pre-sales, marketing, customer success, and program management.

• Excellent communication and storytelling skills, with a passion for engaging customers in meaningful technical and business conversations.

• Proficiency with AI-assisted development and productivity tools such as Claude Code, Codex, or similar agentic coding assistants to accelerate prototyping, generate POCs, and explore technical concepts quickly. We expect our PMs to leverage AI tooling as a force multiplier in their hands-on work.

• A related technical degree required.

Nice to Have

• Experience with MuleSoft Anypoint Platform, Omni Gateway, or comparable gateway technologies (Kong, Apigee, Gravitee).

• Background in Event-driven architecture, enterprise application integration or AI/ML platform strategy.

• Hands-on experience with API specification formats (OpenAPI, AsyncAPI) and gateway policy development.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.