Transform Lives with Your Compassion and Expertise

At the Institute on Aging (IOA), we believe in enhancing the quality of life for individuals as they age, enabling them to maintain their health, well-being, independence, and participation in the community. For nearly 40 years, we’ve been dedicated to helping older adults and those with disabilities age in the place they call home. Now, we're calling on compassionate individuals to join our mission.

Why You'll Love Working Here

• Hybrid Schedule: Enjoy the flexibility to balance your work and personal life.
• Education Level: BS (Computer Science, Information Technology, or a related field)
• Robust Benefits Package: Comprehensive health coverage, retirement plans, and more.
• Advancement Opportunities: Grow your career with us.

Job Summary:

• We are seeking a hands-on Microsoft Power Platform expert to design, build, and scale enterprise automation and low-code solutions. This role is for a builder, not just an analyst—someone who has delivered real, production Power Automate flows and Power Apps that replaced manual processes and improved operations.

Your Role: SR Technical Systems Analyst

• The Senior Technical Systems Analyst will be responsible for analyzing business processes and identifying opportunities for optimization through automation and AI solutions. Will work closely with cross-functional teams, including IT, product management, and stakeholders, to design and implement systems and solutions that enhance operational efficiency, reduce manual tasks, and support the overall business transformation goals. Your work will directly contribute to the modernization of our internal processes, improving service delivery to our employees and clients.

**This is a hybrid role (4-days onsite at our San Francisco Corporate Office with Friday's remote is required)**

What You’ll Do

• Design and deliver end-to-end solutions using:
• Power Automate (complex workflows, approvals, error handling)
• Power Apps (Canvas required; Model-driven preferred)
• Dataverse (data modeling, security roles, relationships)
• Translate business processes into scalable, secure Power Platform solutions
• Build integrations with Microsoft 365, Azure, and enterprise systems
• Lead automation initiatives from concept → production → optimization
• Serve as a Power Platform technical lead and advisor

AI and Automation Implementation:

• Lead the design and implementation of business automation solutions and AI capabilities, leveraging existing platforms such as Microsoft Azure, HubSpot, and other enterprise systems.
• Collaborate with IT and AI teams to ensure that AI models, tools, and processes are effectively integrated into business operations.
• Evaluate emerging AI and automation technologies to determine their potential fit within the organization, ensuring that they align with our security, compliance, and operational standards.

Technical Expertise & Leadership:

• Provide technical leadership and guidance to junior analysts, developers, and project teams, ensuring that system designs meet the company’s objectives and technical requirements.
• Work closely with project managers and IT teams to deliver automation and AI-driven projects on time and within scope.
• Assist in system testing and validation of AI and automation tools, ensuring they meet functional and performance requirements.

Collaboration & Communication:

• Communicate effectively with both technical and non-technical stakeholders, translating complex technical information into clear, actionable insights.
• Collaborate with internal teams to gather feedback, continuously refining and improving systems and processes.
• Document and present analysis, recommendations, and progress reports to senior leadership and other key stakeholders.

Experience:

• 7+ years in systems analysis, application development, or technical solution delivery

Must-Have Technical Skills

• Power Automate (advanced logic, expressions, approvals, error handling)
• Power Apps (Canvas; Model-driven a plus)
• Dataverse (tables, relationships, security roles)
• Power Platform integrations (SharePoint, Teams, Outlook, APIs)
• Understanding of Power Platform governance and environments

Nice to Have

• Power Platform certifications (PL-100/200/400/600)
• Azure services (Logic Apps, Functions, API Management)
• Power BI, Power Fx, JavaScript
• Agile/Scrum experience
• 3+ years of hands-on Microsoft Power Platform experience
• Demonstrated delivery of multiple Power Automate flows and Power Apps used by real users
• Experience working in regulated or complex environments (healthcare preferred)

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Type: Full-time

Pay: $120,000.00 - $138,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have Experience supporting regulated or complex environments in healthcare?

Education:

• Bachelor's (Required)

Experience:

• Systems analysis: 7 years (Required)
• Microsoft Power Platform: 3 years (Required)

Ability to Commute:

• San Francisco, CA 94118 (Required)

Work Location: Hybrid remote in San Francisco, CA 94118