NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

Purpose of Position:

Under supervision, is responsible for supervising, coordinating and executing the management of multiple departmental, large-scale and complex projects focused on improvement or development of health care setting and/or System-wide initiatives in support of its strategic goals. Supports collaborative development with various business teams and drives process improvements for the successful management of overall project lifecycles, supporting provision of all deliverables from inception to completion.

Essential Duties and Responsibilities:

Under general supervision, coordinates and implements all aspects of clinical projects and programs to ensure that organizational goals of time, cost, and quality standards are met, and performs related management activities in various clinical areas.

1. Responsible for all aspects of clinical project lifecycles including planning, scope definition, design, execution and delivery that support clinical performance and competency.

2. Coordinates clinical research projects and provides programmatic, clinical and project management oversight for all aspects of trials and projects.

3. Develops and provides technical guidance in the development of administrative and operational processes, templates, procedures/protocols and other core documents.

4. Provides overall clinical project/program management activities including utilizing project/program management tools and techniques to organize, plan, execute, report and evaluate project/program objectives.

5. Defines clinical project milestones, and develops and reviews plans and specifications of assigned projects to be familiar with all details and project scopes. Prepares and reviews project reports and metrics.

6. Confers with planning personnel to determine the nature and scope of proposed clinical projects and programming schedules and with estimating personnel to verify validity of budget estimates. Ensures that adequate funds are budgeted and funds are available before commitments are made.

7. Consults with departmental leadership and other key stakeholders to develop implementation schedules and provides support to the development and implementation of various operational plans and technical/logistical tracking systems to meet operational needs.

8. Coordinates reviews among internal business teams, planning staff, local health care setting administrators and, as directed to ensure optimum efficiency and effectiveness in the coordination of assigned clinical projects.

9. Ensures that scope statements, estimates and contract documents are prepared, in accordance with standards and NYC Health + Hospitals Operating Procedures.

10. Reviews progress and cost statements including cumulative change order costs to ensure clinical projects remain on schedule and within budgetary limits. Monitors progress against milestones and key deliverables and other performance indicators, and manages risk by proactively anticipating issues and developing contingency plans and solutions.

11. Evaluates funding status and additional requirements for all cost elements such as site design and construction costs.

12. Directs schedule development, monitoring and coordination of assigned clinical projects, and informs appropriate personnel regarding start-up operations and completion dates.

13. Analyzes problems and critical situations relating to assigned projects and develops alternative solutions with teams; reviews these proposals with staff and defines and implements decisions.

14. Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.

15. Performs other related duties, as assigned.

1. Master’s Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or

2. Bachelor’s Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or

3. Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.

a. Project Management Professional (PMP).
b. Program Management Professional (PgMP).
c. Certified Associate in Project Management (CAPM).
d. Lean Six Sigma (LSS), green belt or above.
e. Certified ScrumMaster (CSM).
f. SAFe Agilist (SA).

• Ability to coordinate or manage multiple projects across the Health System.
• Excellent planning and problem-solving skills.
• Excellent communication skills and ability to communicate effectively with all levels of the organization.
• Ability to travel to other H+H locations throughout NYC (up to 30%), based on project needs.
• Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.
• A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.