Reporting to: Associate Director, HR Business Partnering
Team: Global HR
Location: Cary, US (hybrid 2 days)
Hours: Part-time, approximately 30 hours per week

The purpose of the HR Co-ordinator (US) is to

• Provide high-quality, operational HR support to employees and leaders across the United States.
• Focus on day-to-day HR administration, employee support, payroll and benefits coordination and office and safety support, working closely with central HR teams and third-party providers.

What you’ll be responsible for

HR operations & employee support

• Act as the first point of contact for general HR queries from US-based employees and Line Managers.
• Provide guidance on HR processes, policies, and procedures, escalating complex matters as appropriate.
• Support employee lifecycle activities, including onboarding, contractual changes, and leaver processes.
• Maintain accurate employee records and ensure data integrity across HR systems.

Payroll, benefits & third-party coordination

• Coordinate US payroll and benefits administration in partnership with external providers.
• Act as the liaison between employees, third-party providers and the UK-based HR Service & Delivery Manager.
• Support annual benefits renewals and employee communications relating to payroll and benefits.

Employee relations support

• Provide administrative and coordination support for employee relations matters.
• Prepare documentation, letters, and records as required, escalating issues that require senior HR input.

Office management & safety (Cary office)

• Provide coordination support for office management activities at the Cary office.
• Support health and safety administration and compliance activities, within a defined scope.
• Liaise with the Global Facilities team as required.

Compliance & policy support

• Support the implementation of HR policies and ensure they are consistently applied.
• Coordinate annual policy reviews with retained third-party providers.
• Support audits, reporting, and compliance requirements as needed.

Collaboration & escalation

• Work closely with UK-based HR colleagues, including Talent Acquisition, Talent Development, and HR Service & Delivery.
• Escalate complex, sensitive, or high-risk matters to senior HR leadership in a timely manner.

What we are looking for

• Proven experience in an HR administrative or coordination role within the US.
• Strong working knowledge of US HR processes, employment practices, and compliance requirements.
• Hands‑on experience coordinating payroll and benefits with third‑party providers.
• Exceptional organisational skills and high attention to detail.
• Ability to work independently, manage competing priorities, and thrive in a remote environment.
• Professional, empathetic, and people‑focused communication style.
• Experience supporting a multi‑state US workforce with varied employment regulations.
• Exposure to health & safety responsibilities or basic office management tasks.
• Experience collaborating with global or UK‑based HR teams.
• Demonstrates a people‑first mindset while balancing operational needs, acting with clarity, consistency, confidentiality, and strong judgment.