The Opportunity:

• Inbound logistics coordination: Support the coordination of inbound shipments from suppliers to our 3PL warehouse, including shipment documentation and scheduling.

• 3PL support: Act as a day-to-day point of contact with our 3PL partner to support receiving, storage, order fulfillment, and inventory inquiries.

• Shipment tracking: Monitor inbound and outbound shipments and proactively communicate updates or delays to internal teams.

• Inventory accuracy: Assist in maintaining accurate inventory records between internal systems and 3PL platforms, including basic reconciliation support.

• Documentation management: Prepare, organize, and maintain shipping documents, packing lists, and customs paperwork as needed.

• Issue resolution support: Help troubleshoot shipping errors, damages, or fulfillment discrepancies in collaboration with internal teams and 3PL partners.

• Operational coordination: Support warehouse scheduling, seasonal volume planning, and product launch readiness.

• Cross-functional support: Work closely with Operations, Customer Experience, Marketing, and Finance teams to support daily logistics needs.

• Process improvement: Identify small but meaningful opportunities to improve efficiency, accuracy, and communication within logistics workflows.

What You Bring to the Table:

• 1-3 years of experience in operations, administration, or a related field. Logistics and supply chain experience is an asset.

• Strong attention to detail and commitment to accuracy.

• Excellent written and verbal communication skills.

• Highly organized with strong time management and prioritization skills.

• Comfortable working in a fast-paced environment with shifting priorities.

• Proficiency in Excel/Google Sheets; experience with ERP, OMS, or 3PL systems is an asset.

• A proactive mindset and willingness to learn.

• Ability to work independently while collaborating effectively with a team.

• Post-secondary education in Business, Supply Chain, Operations, or a related field is an asset.

Don’t worry if you don’t check every box. We care just as much about mindset, curiosity, and execution as we do about experience. If this role excites you, we encourage you to apply.

The Recruitment Process:

• Video screen with Niamh, Talent Advisor from Bloom
• Video Interview with Josh, Inventory Management Consultant
• Second Video Interview with Stephanie, VP Operations
• Reference checks
• Offer

Location

• We’re seeking an exceptional candidate based in the US or Canada who values the flexibility of remote work while embracing the excitement of in-person experiences.
• There will be occasional domestic and/or international travel for photoshoots, events, and team retreats.

Salary and Total Rewards

• Annual Salary ranges from $50,000- $60,000
• Performance bonus
• 3 weeks of paid vacation per year
• Health benefits coverage
• $250 annual period & menstrual budget
• $1,000 annual allowance towards Poppy & Peonies product
• $400 home office setup allowance