Your role at Dynatrace

Reporting to the Global Payroll Lead, the Senior Payroll Operations Lead will lead the Delivery of Payroll Operations in the Region using an outsourced payroll model with ADP.
This role is Responsible for leading and overseeing NORAM Payroll operations to ensure accurate, timely and compliant pay for employees in the region. The Sr. Lead will partner cross-functionally with P&C, Finance, HRIS and external vendors to enhance payroll process, ensure compliance and provide seamless pay experience.

Responsibilities:

• Lead and oversee all payroll operations of semi-monthly and off cycle payroll processing across multiple states for US payroll as well as Canada Payroll.
• Manage the relationship with the outsourced provider ensuring SLAs are met.
• Ensure compliance with federal, state, local laws and tax regulations as well as SOX controls, internal frameworks and governance.
• Work with Global Lead to maintain strong payroll governance, controls and audit ready processes.
• Partner with internal teams on compensation changes, benefits deductions, equity payouts.
• Collaborate with Finance on payroll and tax reconciliations, accruals and reporting.
• Drive continuous improvement mindset to optimize vendor performance, streamline process and enhance scalability and employee experience.
• Provides problem solving, project management, and overall payroll planning and consultation for designated groups within the company.
• Understand the risk associated with the process and the respective mitigation plan for each risk identified; Foresees risks in advance using prior payroll experience to mitigate risk before failure.
• Lead, develop and mentor payroll team members fostering a culture of accountability, compliance and continuous improvement.
• Identify improvements to payroll systems and assist in implementation.
• Provide backup for payroll processing when required.

This is a hybrid role out of our Detroit, MI office (2 days per week).

What will help you succeed

Minimum Requirements

• At least 3 years’ leadership experience managing high performing teams.
• 5+ years experience with outsourced managed payroll, specifically ADP, in a shared services or operational environment.

Preferred Requirements

• Experience using SFEC HCM.
• Proven ability to lead and inspire a team with a focus on team engagement and development.
• Solid functional knowledge, commensurate with level, including understanding of payroll processes and regulations aligned to SOX compliance.
• A proven, customer driven attitude towards employees of all levels.
• Strong knowledge of Excel.
• Strong organization skills with ability to deal with multiple concurrent high-priority projects while meeting deadlines, being a team player and seeking continuous improvement.
• Highly collaborative team approach to work with a proactive orientation. Proven leadership, influencing and stakeholder management skills.
• Ability to adapt and excel in a fast-paced environment with high energy and positive mindset.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $130K - $170K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law . To be considered for this position, please upload your resume/CV.

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.