Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Sr. BSA will lead the analysis of business processes, identify system requirements, and drive the implementation of technology solutions that align with strategic business objectives. This role requires strong leadership, analytical skills, and the ability to collaborate effectively across departments and senior management.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

• Lead requirements gathering sessions with stakeholders to understand business objectives and translate them into system requirements.
• Analyze and document complex business processes and workflows, identifying areas for improvement and automation.
• Define and prioritize system enhancements and new features based on business needs and strategic goals.
• Collaborate with IT teams to design and develop solutions that meet business requirements, ensuring alignment with technical architecture and standards.
• Conduct feasibility studies, cost/benefit analyses, and risk assessments for proposed solutions.
• Manage the full lifecycle of projects from requirements gathering through to implementation and post-deployment support.
• Mentor and provide guidance to junior business systems analysts, fostering a collaborative and knowledge-sharing environment.
• Ensure compliance with regulatory requirements and best practices in systems development and implementation.
• Serve as a subject matter expert on business processes and systems, providing insights and recommendations to senior management.
• Other duties as assigned

Qualifications – what you need to perform the job

Certification and Licensure

Education

• Required (minimum): Bachelor’s degree in business administration, Information Technology, Computer Science, or related field.
• Preferred: Master’s degree

Experience

• Required (minimum): 5-7 years of professional experience
• Preferred: 5-7 years of experience as a Business Systems Analyst, with at least 2 years in a senior or lead role.

Skill Requirements

• Proven track record of successfully leading complex projects and driving technology solutions within an organization.
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends, and make recommendations.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders and build consensus.
• In-depth knowledge of software development lifecycle (SDLC), Agile methodologies, and project management practices.
• Experience with business process modeling tools and techniques.
• Technical proficiency in systems analysis, database management, and enterprise software applications.
• Certification in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) is highly desirable.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$105,080.72 -$157,621.08

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org