The Partner Relationship Manager will share a passion for the EDUCAUSE mission to support information technology in higher education, have experience managing business partner and supplier outreach and relations, outstanding interpersonal skills, an ability to thrive in a fast-paced, high-energy, and remote environment, excellent organizational skills, and attention to detail. The Partner Relationship Manager will oversee outreach to the courseware and instructional tools supplier community and key stakeholders at EDUCAUSE, the Every Learner Everywhere network, stakeholders at key institutions, and elsewhere. CourseGateway is an initiative funded by the Bill & Melinda Gates Foundation (BMGF) and this grant-funded web application enables faculty and stakeholders at higher education institutions to discover and select courseware solutions for introductory college-level courses designed to improve learning outcomes for Black, Latinx, Indigenous students, and poverty-affected students.

The Partner Relationship Manager will oversee product advisory board governance and stakeholder relationships to ensure the long-term viability and influence of CourseGateway with related initiatives both within and outside of EDUCAUSE. In this role, the Partner Relationship Manager will contribute fully to collaborating with stakeholders to establish sustainable relationships that ensure the platform will be broadly recognized as a leading independent source for awareness, discovery, and selection of high-quality, equity-oriented postsecondary courseware and related services and resources.

The Partner Relationship Manager will report to and work in coordination with the Director of CourseGateway.

• Treat everyone with dignity, respect, and fairness
• Share insights and input as work contributor
• Listen to and acknowledge others' contributions
• Contribute to an open and inclusive environment across demographic categories and physical locations
• Know and understand your social style and seek to improve your versatility by understanding the strengths perspectives, work styles, and motivations of co-workers
• Meet others at their point of need and help support organizational achievement

• A bachelor’s degree required. Master’s degree preferred.
• At least five years of professional experience in high volume partner relationship management, supplier relations, business development, service owner, or business analyst or a similar role managing partner relationships.
• Minimum of three years of work experience in higher education preferred.
• Experience working with higher education faculty preferred.

• Demonstrated ability to establish, prioritize, and communicate business requirements.
• Experience with continual improvement methodology, product management, and agile project management
• Ability to apply critical thinking and problem solving skills
• Ability to work independently and seek assistance when support is needed
• Knowledge of project and program management
• Ability to sustain collaborative relationships, forge partnerships, and build consensus within a diverse community of practice.
• Ability to communicate effectively, tactfully and proactively, in both oral and written form, with a variety of groups including technical, professional, and executive audiences.
• Demonstrated initiative with the ability to manage multiple short-range and long-term projects simultaneously and meet all deadlines.
• Ability to work well independently and to know when to include others.
• Ability to handle both broad and detail-oriented work, achieving tangible results.
• Understanding of the postsecondary education sector, preferred
• Commitment to CourseGateway's mission of maximizing student learning via and increasing course completion rates for target populations via the spread of high-quality courseware products