Description:
The job requires hybrid support, onsite and remote work, with 2 days expected onsite in Ft Belvoir. Must be able to respond to the Ft Belvoir location in under 2 hours in case of an emergency call.
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Provide technical support to data center managing data storage solutions and services.
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Monitor data storage utilization; provide data utilization analysis and reports; document, review, and maintain data storage management procedures.
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Manage storage software and hardware licensing and support agreements
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Assist with escalation of storage problems, coordinate with vendor support personnel.
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Assist with configuration of storage products; maintaining data backup and recovery software configuration; maintain data storage environment configuration; manage data storage software and documentation; assist with escalation of storage problems and coordinate with vendor support personnel; assist in development, maintenance, testing and execution of disaster recovery plans; assist in preparation of disaster recovery test plans.
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Perform Daily Checks on Storage and Backup Hardware and software and, on finding failures / anomalies, research and implement mitigation strategies and solutions to correct issues. Environments should include, but not be limited to Veritas NetBackup and MS-Azure backup.
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Must complete weekly, daily and as needed detailed reporting requirements for status of projects, storage checks, etc. Reporting may be via email, spreadsheet updates, OneNote maintenance, weekly activity report submissions, etc.
Requirements:
REQUIRED QUALIFICATIONS:
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Bachelor’s degree (in Computer Science or related field) or equivalent
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Minimum of 5 years experience in IT
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Experience with enterprise class data storage systems
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US Citizen and eligible to obtain Secret clearance
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Current working knowledge of storage technologies such as; NAS iSCSI, NetApp Filers (ONTAP/CDOT 9.x), Veritas Backup Appliances and Servers (NetBackup 7.x 8.x, OpsCenter, Aptare Analytics), MS-Azure (including Backup environment), BMC Remedy (Smart Reporting), Tape Libraries, HP EVA, VMware (vSphere 6.x 7.x)
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Strong MS-Office (Outlook, Visio, Excel, Word, OneNote PowerPoint) skills
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Must be detail-oriented and have ability to multi-task and prioritize projects
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Knowledge of HA clustering, storage consolidation, performance and tuning, CIFS, RAID, multi-pathing, and storage archiving
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Must have or be able to obtain prior to hire: Security+ Certification
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Must have or be able to obtain prior to hire: Storage Environment CE certification such as: NetApp Certified Data Administrator (NCDA) or Hybrid Cloud Admin or Architect, NetApp Certified Technology Associate, NetApp Certified Data Administrator, ONTAP, Veritas Certified Specialist (VCS) NetBackup, NetBackup Appliances, VCS NetBackup 7.7 or 8.0, VMWare Certified Professional Digital Workspace 2021, AWS Certified Solutions Architect - Assoc/Prof, MS Certified Azure Administrator Assoc
DESIRED QUALIFICATIONS:
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Azure experience
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DLA experience a plus
SSI is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.
SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.
