Experience developing Quality-of-service non-functional requirements, requirements that do not perform a specific function for the business requirement but are……
Provide exceptional support to our clients with meaningful and thoughtful communication – via phone (inbound and outbound calls), online support requests, and……
The lead technical business analyst is accountable for the functional design and adherence to corporate software development methodologies, as well as……
Provides reliable and timely advanced-level telephone and desk side support of workstations, printers/copiers, mobile devices, and other IT equipment in a……
Provide support for the technical area of expertise during second-shift operations, including end-user hardware, software, mobile devices, phones, printers,……
A home office setup budget to make your workspace your own and a monthly work-from-home allowance. Work across product, engineering, content, and CXD teams when……
Degree/Experience in Information Technology, Computer Science or a related field, or equivalent experience. The IT Support Analyst is responsible for providing……
Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Maintain consistent communication with end users,……
Bachelor’s degree in information technology, Engineering or a related field plus 10 years experience. Familiarity with cloud environments, data platforms, or……
Will assist in the analysis and supporting justification material in support of preparing budget exhibits. Applicant must hold or be able to obtain an active……
The electrical analyst will utilize advanced diagnostics and analytics using AI and ML for plant equipment such as motors, transformers, and HV/LV switchgear to……
Bachelor’s degree in chemistry, analytical chemistry, environmental science, or a related scientific field. The position combines technical knowledge of mass……
Coordination of vendor calls, example EHR TS calls or Microsoft calls. Advanced skills using specialized analysis and reporting tools, such as reporting……
Works cross-functionally to drive strategies, optimize analysis capability, and leverage technical and non-technical knowledge and processes to solve business/……
Minimum High School Diploma (post-secondary education in a technical or data-related field is an asset). Excellent written and verbal communication skills; able……
Build competency in borrower and member interaction by joining Loan Officers on sales calls. Experience as a credit analyst within another commercial credit……
Manages Quality Assurance process for department completing monthly call monitors for staff, scoring specific number of calls for each individual within the……
_*Solution Proposal*_: A commercial and technical proposal that translates the current-state assessment into a scoped onboarding engagement, expressed in……
Project Management Professional (PMP®) certification from the Project Management Institute, preferred. Lead or support continuous improvement initiatives……
*Customers and Implementation Team* to troubleshoot issues, resolve customer problems, keep long-term projects moving toward deadlines, and analyze data to……
This role will develop and maintain customer- and dealer-facing marketing content, analyze digital content effectiveness, and drive ongoing website enhancements……
A four-year college degree required; preferably in a related food science, biology or engineering field. To develop and ensure effective implementation of the……
A bachelor’s degree in a related field. Lead SAP project workstreams, including requirements gathering, solution blueprinting, testing, documentation, and……
Use AI to find out how well the skills on your resume fit this job description.
Employment Requirements
This opportunity is not open to C2C relationships or visa sponsorship.
Job Description
Solu is seeking a Technical Business Analyst to join our team. The position will function as a Business Analyst on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.
Responsibilities
Work on an existing development team as a Business Analyst.
Work with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired.
Perform testing, requirements gathering, documentation, and customer support.
Experience in working on a Scrum Team or similar Agile Development Team.
Experience with Automated Testing practices and software such as Selenium.
Strong organization and writing skills.
Willing to assist with training, developing user guides, or other Business Analyst activities when necessary.
Experience creating user stories, tasks, and bugs in Azure DevOps Studio or similar software.
Communicates clearly and works with users and client as necessary.
Experience participating in Facilitated Workshops for requirements analysis.
Experience testing or documenting requirements related to accessibility of a software application.
Knowledge of formal requirements gathering methodologies.
Experience developing Business Requirements, project initiation document, what the needed achievements will be, and the quality measures.
Experience developing Functional requirements, describe what the system, process, or product/service must do in order to fulfill the business requirements.
Experience developing User stakeholder requirements, are a very important part of the deliverables. The needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated.
Experience developing Quality-of-service non-functional requirements, requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security, and usability.
Familiarity with testing accessibility standards WCAG 2.1 preferred.
Qualifications
Required: 2 years of experience with requirements gathering.
Required: 2 years of experience supporting software in a Production Environment and handling customer reported issues.
Required: 2 years of experience developing Business Requirements documentation.
Required: 2 years of experience conducting full system testing with overall functionality.
Highly Desired: Prior Commonwealth experience.
Highly Desired: Experience working on a Scrum Team or Agile environment.
The minimum salary is $83K and the max salary is $83K.
$83K/yr (Employer provided)
Harrisburg, PA
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.