King County Metro Transit’s Rail Division is seeking a collaborative and solutions-oriented Data & Technology Manager (Project/Program Manager IV) to lead the Data, Analytics & Technology Services function within the Performance Strategy team. Reporting to the Performance Strategy Manager, this position serves as the primary lead for this function within the Division.

The Data & Technology Manager (PPM IV) partners closely with the Performance Strategy Manager to translate divisional priorities and strategic direction into operational analytics, reporting, technology implementation, and business process improvement initiatives. This role is responsible for coordinating day-to-day execution, managing functional workstreams, leading organizational modernization efforts, and implementing activities within the Data & Technology function.

This position supervises a team of Functional Analysts and serves as a bridge between strategic priorities, operational/maintenance needs, and technical solution delivery by helping convert business objectives into actionable workplans, reporting tools, analytics products, and technology-supported improvements.

About the Performance Strategy Team

The Rail Division’s Performance Strategy team has three functional areas:

• Data, Analytics & Technology Services – operational analytics, enterprise reporting, dashboards, business systems support, and technology coordination
• Priority Project Management – cross-functional project delivery, strategic initiatives, and organizational improvement efforts
• Continuous Improvement – operational process improvement, workflow optimization, and employee-driven improvement initiatives

Joining Metro's Rail Division means joining an organization that is shaping the future of public transportation in the Pacific Northwest and setting the standard for modern rail operations nationwide. This is a division that values strategic thinking, collaborative leadership, and a deep commitment to the people we serve, both our riders and our teams. Whatever your role, your work here contributes to something that matters, a light rail system that thousands of people count on every day.

Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line, proudly serving the diverse and vibrant communities around Seattle's downtown core. These rail services complement Metro's extensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.

To Apply, you Must Submit:

• An online King County application. Please include relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly.
• A Cover Letter (1 page maximum) addressing:
• Why you want this job
• What key experience and/or skills you have that make you a standout candidate
• Describe a time you translated a strategic objective into measurable results. How did you influence stakeholders, drive execution, and ensure a successful delivery?
• A current Resume, detailing experience and duties performed. Your resume and the work history section of the King County application should reflect the same experience.
• Answer the supplemental questions in their entirety.

As a Data and Technology Manager (PPM IV), you will:

Operational Analytics & Reporting:

• Lead and guide a team to deliver analytics, reporting, and dashboard solutions supporting divisional performance management and decision-making
• Translate strategic business needs into reporting requirements, analytics solutions, technology enhancements, and functional workplans
• Coordinate development and maintenance of dashboards, KPIs, reports, and reporting tools
• Identify trends, risks, and improvement opportunities through data analysis and reporting activities

Technology Solutions & Business Systems Support:

• Partner with the Performance Strategy Manager and divisional leadership to identify improvement opportunities and support implementation of technology-enabled solutions
• Coordinate implementation and support for technology solutions and business systems supporting Rail Division functions
• Research and recommend tools, automation opportunities, and improvements
• Partner with IT teams at King County and Sound Transit, vendors, consultants, and stakeholders to implement, enhance, and maintain systems and reporting platforms
• Support user adoption, training coordination, documentation, and process standardization associated with technology initiatives

Program & Project Coordination

• Manage and coordinate multiple concurrent analytics, reporting, and technology-related initiatives
• Monitor project schedules, deliverables, risks, dependencies, and activities
• Prepare reports, presentations, recommendations, and briefing materials supporting divisional management and needs
• Support implementation of improvement and modernization initiatives established by divisional leadership and the Performance Strategy Manager

Leadership & Collaboration

• Supervise and develop a team of Functional Analysts supporting analytics, reporting systems, dashboards, business process analysis, and technology solutions
• Provide coaching, mentorship, workload management, and professional development support to assigned staff
• Foster a collaborative, customer-focused, and solutions-oriented team environment
• Facilitate meetings and information flow between operational, maintenance, technical, and administrative staff
• Partner with Priority Project Management and Continuous Improvement staff to support coordinated organizational improvement efforts

Perform other related duties as assigned, including special projects and emerging needs

• King Street Center: 201 S Jackson St, Seattle, WA 98104
• Union Station: 401 S Jackson St, Seattle, WA 98104

• Operations and Maintenance Facility – Central: 3407 Airport Way South, Seattle, WA 98134
• Operations and Maintenance Facility – East: 1925 120th Ave NE, Bellevue, WA 98005
• First Hill Streetcar Operations and Maintenance Facility: 848 7th Ave. S Seattle 98134
• South Lake Union Streetcar Operations and Maintenance Facility: 318 Fairview Ave N. 98109
• And any future Sound Transit Link facilities

Union Membership: This position is represented by PROTEC17 : C4 union.

An Employer to Be Proud Of

King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this public transportation industry.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.