This is a self employed position!
This requires having ownership of a registered business!

This contract role is located across our US Waltham data center colocation. The team is based within our Global Technical Operations department here at Mimecast.

The ideal candidate must be a self-motivated and a strong team player. Successful candidates will thrive in a fast paced and agile environment that is regularly evolving.

Key Responsibilities

• Help to develop global standards and promote best practices in data center operations.
• Introduce process improvements and encourage best practices in datacentre operations.
• Racking of quarterly server deliveries and network equipment.
• Decommission of aging equipment
• Track server/network assets through deployment lifecycle.
• Maintain accurate reporting and auditing of all assets within the data centers.
• Regular JIRA ticket management.
• Diagnose server component faults and perform replacements.
• Provide cross-functional communication with other technical operations groups.
• Upkeep of data centre equipment records
• Work with monitoring systems to identify problems.
• Maintenance and configuration of data rack PDUs
• Participate in conference calls/meetings with team members on a regular basis.
• Handle incoming and outgoing shipments worldwide.
• Work closely with other 3rd party datacenter remote hands engineers worldwide.
• RMA Management with multiple vendors
• Assist with tracking data center issues and keeping Mimecast servers in production.
• Send weekly task progression reports.

Essential Skills and Experience

• Basic knowledge of Linux, and Windows Operating Systems.
• Good knowledge of Microsoft Outlook, Word and Excel.
• Good knowledge of data centre cabling standards
• Good knowledge of data centre buildings & critical infrastructure
• Excellent knowledge of server hardware and troubleshooting.
• Able to lift and or move equipment up to 22.5 Kgs daily, group lifts for 22.5 Kgs or more.
• Candidate must be flexible in visiting either of our US Boston datacentres where needed.
• Strong verbal and written communication skills.
• Ability to prioritize in a complex, fast-paced environment.
• Able to work in noisy environments such as datacenters.

Desirable Skills

• Experience working in a multi-vendor datacentre environment.
• Understanding of out-of-band server communication methods
• Experience in datacentre hardware deployments and building scaling infrastructure.
• Basic knowledge of Atlassian JIRA/Confluence and Microsoft Sharepoint.

Job Type: Contract

Pay: $40.00 - $45.00 per hour

Expected hours: 35 – 45 per week

Application Question(s):

• Are you a resident of Massachusetts?
• This is a 1099 contract role, which means you will be considered self-employed. As a business owner, you'll be responsible for your taxes, including self-employemnt taxes, and you won't receive employee benefits such as paid time off or health insurance. Do you fully understand these responsibilities and feel confortable proceeding?
• Are you able to commute to Waltham MA on a daily basis? (Personal Vehicle Required)
• As this is a contract role, you must have a registered business entity that can be used for billing purposes. Insurance is optional, but having a formal business is mandatory before we proceed with onboarding.

Do you currently have a registered business entity?

Experience:

• In Person Data Center (On site): 2 years (Required)

Work Location: In person