JOB We are seeking an enthusiastic Jr. Programmer/Analyst to provide Tier I/II technical support assisting users with various Banner ERP needs and report writing. This position is required to assist in writing, testing, maintaining, and supporting PL/SQL scripts in Windows, Linux, and MacOS operating systems. The successful candidate will have experience in application development using current, industry-standard technologies. This role requires an individual with proficient communication and people skills coupled with technical understanding of the software development lifecycle. Working with the technical staff and functional/business units is essential.
EXAMPLE OF DUTIES

• Create SQL query statements to satisfy user requests for reporting.

• Prepare data for job runs.
• Support existing jobs or query request.
• Design Argos Datablocks for reporting.
• Collaborate with stakeholders to gather reporting requirements and translate them into technical specifications.
• Extract, clean, and analyze data from multiple sources including SQL databases, ERP systems, and CSV files.
• Monitor data quality and troubleshoot reporting issues as they arise.
• Provide training and support to end-users on self-service reporting tools.
• Troubleshoot, analyze, and change user requests for reporting purposes.
• Develop and/or enhance standard operating procedures.
• Ability to demonstrate the learning capability to cope with fast-paced development.
• Write ad-hoc SQL queries to support data analysis.
• Ability to prioritize and multitask.
• Experience optimizing report performance.
• Problem solve Banner module issues.
• Linux server tasks
• Perform other duties as assigned.

SUPPLEMENTAL INFORMATION

• Unit Test and SQL Query optimization
• Experience with Argos reporting tool.
• Use of Toad Software
• Banner 9 modules
• Linux commands
• Reporting tool experience is a plus.
• Ability to prioritize and multitask.
• Deadline driven and meticulous.
• Current CompTIA, Microsoft, or other industry related certification
• Excellent written and verbal communication
• Excellent customer service skills