Responding to customer product support inquiries via telephone, email or conference calls. Able to debug networking protocols using tools such as TCPDUMP and……

Bachelor's degree in Computer Science, Information Technology or related field is Mandatory. In this role, you will provide Level 2 technical support,……

Utilize engineering background to recreate customer issues in the lab and work with the engineering team to debug issues and verify workarounds/fixes.…

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Collaborate with backend engineering and development teams to……

This role bridges advanced technical support and engineering, focusing on deep analysis, troubleshooting, and continuous improvement of our software platforms.…

Responsible to answer and assist with questions posed by Data Engineers. Effectively communicate complex technical issues to customers and elevate unknown or……

Are uncomfortable making judgment calls and owning outcomes. Be the primary owner of the support queue during SF hours, ensuring customers get timely,……

Participate in or lead technical calls with enterprise customers and integration partners ahead of and during critical go-live events; coordinate L3 involvement……

Strong phone etiquette, a calm professional manner, and the ability to communicate clearly with non-technical end users are weighted heavily.…

Strong diagnostic skills of technical issues related to end-user hardware, software, and network devices. Strong understanding of support tools, techniques, and……

Strong technical acumen in desktop deployment. Works closely with Christie’s management to provide technical specifications and procurement recommendations for……

Degree in IT relevant field and/or equivalent certifications (preferred). Minimum 5 years’ experience troubleshooting in a technical support role.…

You’ll join a highly specialized team of ~20 technical and application support engineers primarily based in the United States, with expertise across Layer 1–7,……

Monitor IT infrastructure through prescribed tools and continuously ensure systems monitoring tools are configured to ensure comprehensive system state……

Required experience includes managing user accounts and licensing, troubleshooting authentication and identity issues, working with Azure networking……

Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. AI/ML experience a plus.…

Desktop/deskside and onsite field support. L2 onsite/deskside support responsibilities. Printer and secure print troubleshooting.…

He/she should be able to capture/collect device logs, troubleshoot field issues, and work with internal teams to develop first-level diagnostics and provide a……

5+ years extensive network engineering, with experience in architecting, designing and implementing enterprise (Data center/Public Clouds) at scale using……

You will own the full commissioning lifecycle — from factory witness testing through integrated systems testing and formal turnover — ensuring all electrical,……

You will own the full commissioning lifecycle — from factory witness testing through integrated systems testing and formal turnover — ensuring all mechanical,……

Do you have reliable transportation and a valid drivers license? Strong communication skills — you can explain a technical issue to a non-technical person……

Performs trade studies and technology evaluations — including POC design and execution — to recommend platform, tool, or solution selections with supporting……

You will own the full commissioning lifecycle — from factory witness testing through integrated systems testing and formal turnover — ensuring all electrical,……

You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software……

Enthuse customers and provide best experience through best in class hardware, software and technical support services.…

Ability to communicate technical concepts and the impact of technical issues. You'll have the opportunity to work on complex technical issues and develop a deep……

Valid driver's license and reliable transportation for client site visits (~25% travel, local NJ/NY area). Cisco CCNA or equivalent networking certification.…

Bachelor’s degree in Computer Science, Computer Engineering, Aerospace Engineering, or closely related technical field with 2 years of software engineering/……