* Please submit a cover letter along with your application. *

Please go to https://www.apafss.org/careers for more information about our employee benefits.

Looking for:

• Case Manager (Bilingual/Chinese)
• Case Manager (Bilingual/Vietnamese)
• Family Advocate (if interested, https://www.apafss.org/family-advocate)

Locations:

APA/API Northbeach Site – 10 Nottingham Place, San Francisco, CA 94133

APA/API Chinatown Site – 518 Grant Avenue, San Francisco, CA 94108

APA/API Visitacion Valley Site - 50 Raymond Avenue, San Francisco, CA 94134

Reports to: Program Manager

APA Family Support Services (APA) is a community-based organization that focuses on the prevention and identification of child abuse/neglect in the community. Our mission is to promote healthy children and families by providing family support services to prevent child abuse and domestic violence and to advocate for culturally competent services through education, community building, and leadership development. We do this through case management and family support services at our family resource centers. By providing parents with a safe and welcoming place outside of their homes, they increase their social circles and have a forum to gain their voice.

APA is also the lead for Visitacion Valley Strong Families (VVSF) and API Family Resource Network (APIFRN).

Major Duties and Responsibilities:
This position will be responsible for providing case management/family advocacy through self-referral and from other service providers, referred by CPS (Child Protective Service) and other agencies, Child and Family Team meetings, and Supervised Visitation services; and participate in community events and activities.

• Provide crisis intervention and case management to families.
• Coordinate services to include intake, assessment, and referrals to internal services and community service providers.
• Facilitate children and families events and groups.
• Liaise with service providers to coordinate resources and services for families and to follow up with linkage to services offered.
• Maintain client records in Salesforce and CMS and perform assessment evaluation to update client progress.
• Develop agency material including project flyers and other outreach materials.
• Participate in agency meetings and community meetings as directed. Conduct outreach and recruitment activities to the targeted population to effectively promote program services.
• Maintain required documentation for funding and statistical compliance.
• Prepare project reports and other documents promptly.
• Maintain ongoing relationships with community service providers, funders, and other agencies/programs to educate and advocate for the needs of the families and communities.
• Perform other duties as may be assigned.

Minimum Qualification:

• Bachelor’s Degree in social services, psychology, or, a related field; and/or a combination of coursework and field experience in areas of children and family services, and social work with child abuse prevention focus.
• Interest and commitment in the field of family support or community services.
• Demonstrated knowledge and skills in interviewing techniques, crisis intervention, and case management services.
• Strong organizational, decision-making, and problem–solving skills.
• Knowledge of and familiarity with San Francisco’s child welfare system and social services community.
• Excellent interpersonal and communication skills.
• Ability to work as a team member and leader.
• Computer technical skills including word processing and developing spreadsheets.
• Bilingual in Cantonese/Vietnamese and English required.
• Ability to lift and/or move up to 25 pounds with physical capability to perform job-related duties

APA Family Support Services is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Type: Full-time

Pay: $53,000.00 - $56,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Language:

• Cantonese, Spanish, Lao, Thai (Required)

Work Location: In person