Counter Sales Leader – Industrial Pipe, Valves & Waterworks

We are seeking an experienced and motivated Counter Sales Leader to join our growing team here at Raritan Pipe & Supply. This is a hands-on leadership role for someone with strong expertise in industrial pipe, valves, fittings, and waterworks products who thrives in a fast-paced distribution environment.

About the Role:

This is a working leadership position where you will lead and support the counter sales team while actively driving sales at the counter, over the phone, and through email. You will serve as a trusted resource for contractors, municipalities, industrial customers, maintenance teams, and mechanical contractors by providing expert product knowledge and outstanding customer service.

Key Responsibilities:

• Lead, coach, train, and motivate the counter sales team
• Drive sales growth across industrial pipe, valves, fittings, and waterworks products
• Provide expert technical recommendations and product selection assistance
• Process counter, phone, and email orders quickly and accurately
• Build and maintain strong relationships with contractors, industrial customers, municipalities, and existing accounts
• Assist customers with material take-offs, specifications, and blueprint reading
• Support inventory management, purchasing, and product assortment decisions
• Help ensure excellent customer service and operational efficiency
• Meet and exceed sales and gross margin goals

Qualifications:

• 5+ years of counter sales or inside sales experience in industrial PVF, waterworks, plumbing distribution, or a related industry
• Strong knowledge of:
• Industrial pipe (carbon steel, stainless steel, PVC, copper, etc.)
• Valves (ball, gate, globe, butterfly, check, plug, etc.)
• Fittings (flanges, elbows, tees, reducers, couplings, grooved, threaded, welded, etc.)
• Waterworks and municipal products including hydrants, restraints, and service materials
• Previous leadership or team lead experience preferred
• Proven ability to meet sales targets and deliver exceptional customer service
• Ability to read blueprints and assist with material take-offs
• Experience with ERP, inventory, and ordering systems
• Strong communication, organizational, and problem-solving skills

What We Offer:

• Competitive salary based on knowledge and experience.
• Comprehensive benefits package including health, dental, vision, and 401(k) with company match
• Paid time off and holidays
• Ongoing manufacturer and product training
• Stable company with long-term growth opportunities
• Supportive team environment with advancement potential

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person