When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

MetLife is seeking a highly skilled and forward-thinking Lead Mainframe CICS/MQ Site Reliability Engineer to join our dynamic Mainframe & Integration Technology team. In this pivotal role, you will leverage your expertise to bridge the gap between the reliability of legacy systems and the demands of future-ready solutions, driving the modernization and optimization of our mainframe platforms.

In this leadership position, you will be responsible for architecting, designing, and directing the modernization and optimization of MetLife's mainframe systems to ensure they are reliable, scalable, and fully aligned with our evolving business goals. The ideal candidate will bring extensive expertise in mainframe technologies, a strategic vision for IT transformation, and a proven history of successfully leading complex, enterprise-wide mainframe modernization projects.

• Assist in leading the architecture, design, and implementation of mainframe solutions that support MetLife's business goals and technology strategy.
• Provide technical leadership and guidance to mainframe development, operations, and modernization teams.
• Collaborate with business stakeholders, application developers, and infrastructure teams to identify requirements and deliver innovative, cost-effective mainframe solutions.
• Help establish a new Mainframe in-take and change processes that considers new workloads and provide required mainframe performance tuning of CIC/MQ & z/OS Connect instances to support the workloads.
• Evaluate emerging technologies, tools, and methodologies to drive continuous improvement and modernization of mainframe platforms.
• Establish and enforce best practices, standards, and architectural governance for mainframe environments.
• Develop and maintain architectural documentation, roadmaps, and blueprints for mainframe systems.
• Ensure high availability, security, and performance of mainframe applications and infrastructure by constantly reviewing relevant CICS/MQ and z/OS Connect performance telemetry data and traces with application stakeholders.
• Participate in ITSM processes such as Release/Change approvals, Incident/Problem resolution.
• Proven experience resolving CICS/MQ related incidents during troubleshooting
Partner with enterprise architects and other technology leaders to define and implement enterprise-wide technology strategies.

• Bachelor's Degree in Computer Science, or related field experience.
• 7+ years of experience in mainframe engineering, with strong experience in service delivery, engineering, or architecture.
• Expertise in IBM z/OS, COBOL, CICS, and z/OS Connect and related mainframe technologies.
• Demonstrated experience with mainframe modernization, integration, and migration projects.
• Proven ability to lead cross-functional teams and manage multiple complex projects simultaneously.
• Excellent communication, interpersonal, and stakeholder management skills.
• Analytical, strategic thinker with strong problem-solving abilities.

• Experience with cloud integration, DevOps, zLinux, OpenShift and automation in mainframe environments. (RedHat Ansible for IBM Z Collections, Ansible, Python)
• Experience with MQ.
• Knowledge of hybrid IT architectures and emerging technology trends.
• Relevant certifications (e.g., IBM Certified System Architect, TOGAF).
• Experience in the insurance or financial services industry.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!