The IT Support Specialist II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software……
Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences. Travel globally (up to 50%) to support field operations……
Bachelor’s degree in Computer Science or a related field. Act as a technical point of contact for clients during installation, calibration, and troubleshooting.…
Associate's or Bachelor's degree in Information Technology or related field preferred. Create technical documentation and provide end-user and team training.…
Follow federal and state laws, as well as School Board. Ensure continuous availability of all technology assets for the assigned location by providing technical……
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Identify, investigate, resolve, and follow-up problems……
For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and……
For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and……
For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and……
For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and……
Associate degree in a related field OR minimum 2+ years of help desk support. Track progress of requests to completion and escalate to vendors and management as……
Technical tool proficiency — Use the right electronic service tools, interpret results correctly, and apply them to guide next steps in the repair process.…
Understanding of AI operations and proven ability to assist users effectively in utilizing and navigating AI systems, including answering front-line questions……
Intermediate technical training in computer hardware, software, and troubleshooting. The successful candidate will diagnose and resolve technical issues, assist……
Performs system diagnostics, assigns device ID's and updates firmware using software programming and design tools. Occasional weekends may also be required.…
May require a Bachelor's degree and 2-4 years of experience in the field or in a related area. Primary job functions do not typically require exercising……
Bachelor’s degree in a related field or equivalent experience in product support or technical support roles. Typically 2-4 years of technical support or product……
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex……
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Strong, creative problem solving skills.…
Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.…
$78,728.00 - $98,404.80 Per Hour (Employer provided)
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Serve as the primary functional point of contact for enterprise systems, providing division‑embedded support to users by troubleshooting issues, answering……
Investigate complex escalations, lead high-stakes technical calls, and drive solutions for our most critical customer challenges with urgency and precision.…
Education – Degree or certification in Computer Science or a related technical field (or equivalent experience). Monday through Friday from 10:00 am – 6:00 pm.…
If you're someone who takes ownership of tough tickets, leads by example, communicates clearly with non-technical users, and is always looking to level up your……
Design, develop, update, and implement team standards, processes, and documentation. The System Technician assists with PC and Mac hardware, software, and other……
The Application Support Technician II is also responsible for planning and coordinating the processes required for the provision of user applications and……
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The IT Support Specialist II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.