Job Summary

Provides advanced Linux/Unix systems administration in a 24×7 NOC environment. Handles Level 1 escalations, performs deep troubleshooting, executes system maintenance, and ensures reliability of Linux/Unix-based infrastructure across multiple locations.

Key Responsibilities

• Linux/Unix Systems Administration — Administers Linux/Unix development, test, and production servers including reloading, re-imaging, patching, configuration, and shell-level maintenance.

• Advanced Troubleshooting — Diagnoses and resolves complex Linux/Unix OS, service, and connectivity issues.

• Monitoring & Proactive Response — Performs daily monitoring of Linux/Unix systems, services, and performance; initiates proactive remediation.

• Software Management — Installs, removes, and upgrades Linux/Unix packages using native package managers (yum, apt, rpm, etc.).

• Incident Remediation — Owns Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.

• Operational Reporting — Provides system evaluation reports and contributes to operational recommendations for Linux/Unix environments.

• Documentation & Compliance — Updates system records, ensures licensing compliance, and maintains accurate configuration data for Linux/Unix assets.

• Knowledge Transfer — Creates runbooks and how-to guides; trains Level 1 analysts on Linux/Unix procedures.

• BA/BS degree and 2–4 years of relevant experience OR equivalent combination.

• Strong experience with Linux/Unix troubleshooting and server administration.

• Ability to support 24×7 operations and rotating shifts.

• U.S. Citizenship and U.S. residency required .

• May also hold Windows credentials if permitted .

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