Axuus Virtual Attendant

Our company is Axuus. Axuus does virtual access control services for communities in the Las Vegas and Henderson areas.

Here are some of the basic tasks of a Virtual Attendant:

• Answering calls when prompted. People need help checking in at gates. With our software, you will be able to remotely see the other party and be given tools to easily check them in properly
• Create events based on the information given in the audio conversation or video feed
• Check cameras in our software to ensure things are running smoothly. Alert supervisor if any problems or questions arise
• Ability to supervise other Virtual Attendants who are working to ensure they are properly and effectively doing their job
• Respond to concerns through our software and be able to troubleshoot problems, once more familiar with the system

Here are some of the requirements we'd expect in an employee:

• Computer-savvy: Understand how to navigate a website, setup a headset/microphone, and use the keyboard in an efficient manner. If working from home during any shifts, your own computer is required. Computer must have a good enough processor and RAM to be able handle multiple tasks, web pages and camera feeds
• Punctual: Show up on time or early when you start a shift. You cannot be late or miss shifts. If you cannot make a shift, you are expected to let us know at least 48 hours in advance.
• Fast-paced mindset: This job can most accurately be compared to an entry-level air traffic controller. This is not a job where you will sit and waste time. You will stay busy which makes the time go faster
• Self-motivated: This job will have the work spelled out and the tasks must be carried out. You will need to be able to complete tasks under your own guidance and you are expected to ask a question when something isn't clear. You are given a lot of space, but this cannot be taken advantage of.

Axuus is a small business that is growing rapidly. There is a lot of opportunity for somebody to grow with us. We eagerly need an adult who is capable and ready to work. The ceiling is high for somebody who can adequately assist with tasks and the daily work load we encounter.

We are looking to hire somebody ASAP and appreciate anybody who reaches out. We can answer questions or send more detailed information about the job upon request.

We look forward to hearing from you.

Thank you and have a great day!

- Axuus

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: Remote