The Lorry Launderette

We give quality time back to families.

Our Mission

Astonished by how much time our own parents spent doing laundry and shocked at how difficult it's been to outsource it for our families, we are on a mission to fix it once and for all.

We believe that laundry is about so much more than laundry. By changing the way households do chores, we can give time back to families, promote gender equality in household division of labor and keep household waste out of landfills, all while providing trade careers in the communities we serve.

About The Lorry Launderette

The Lorry Launderette is a bespoke on-site laundry service. We pull our custom-built truck into our clients' driveways and treat every load like it matters: sorting, treating stains, washing, and drying (or air drying when needed). Returns are organized to Instagrammable standards — on plastic hangers or vertical in bins, never sad plastic bags.

Think mobile dog wash, mobile auto detailing, mobile landscaping — but for laundry, with the kind of attention you'd expect from a couture cleaner.

We launched in Charlotte over a year ago. Our Instagram has crossed multiple million-view milestones. We've proven the concept. Now we're expanding to Phoenix — and we're building the team.

What you'd do

• Drive the Lorry — our custom-built mobile laundry truck — to client homes across the Phoenix metro
• Deliver the bespoke service on-site: sort, treat stains, wash, dry or air dry as needed, and organize each return to Instagrammable standards. Our trained methods, our equipment.
• Be the face of The Lorry Launderette to every client. Warm, professional, on time, trustworthy.
• Care for the truck — daily upkeep, basic checks, the kind of pride-of-ownership that shows.
• Use our scheduling and customer-management apps to stay on time and communicate clearly.

Who we're looking for

We're looking for someone with grit and grace in equal measure. Someone equally at home behind the wheel of a truck and elbow-deep in a load of cashmere.

• Capable and confident. You can drive a truck, troubleshoot a finicky machine, and handle a 6–10 hour shift on your feet. Speed and stamina matter.
• Trustworthy and self-directed. Once trained, you have the keys to the truck and access to clients' homes.
• A real love of textiles. You notice the difference between cotton and synthetic fabrics. You know a wool sweater dries flat, not on a rack. The craft of laundry isn't beneath you — it's foundational to other values, family, environment, style.
• Mission-aligned. You think it's worth your day to give a family back the hours they would have spent on laundry. You understand that's a feminist project as much as it is a business one.
• Mature judgment. Things go sideways occasionally — a stain doesn't lift, a client adds a request mid-route, a route runs long. We want someone who handles it without flinching.
• Customer-service instinct. You read a room. You go a notch beyond what's expected.
• Tech-comfortable. Smartphone-native. Scheduling apps, professional client messaging, service notes — all second nature.
• Handy is a plus, not a requirement. If you can troubleshoot a small mechanical or plumbing thing without panicking, that's a bonus.

Compensation

• $24/hour, W2
• Mileage paid
• Major holidays off
• Schedule set in advance

Qualifications

• 3+ years in a customer-service-centric role: Starbucks, Nordstrom, Chick-fil-A, Trader Joe's, Sephora, hotel front desk, retail or salon associate, or similar. Military service in a logistics or operations role also welcome.
• Valid Arizona driver's license, clean driving record. CDL preferred but not required.
• Clean background check. Strong references.
• Available 20–48 hours per week. We take appointments 7am–9pm, 7 days a week — your schedule will be set in advance and weekends will sometimes be part of it.

How we work

This is not a gig/Uber model. You're not on your own. We train you fully, we're available when you need us, and you're part of a team building this market from the ground up.

Laundry is a craft. No prior laundry experience required — we teach you our method.

Non-negotiables (please read carefully)

We do not allow the use of any tobacco product, including vapes, on or near the truck at any time. We do not allow the transport of any tobacco product in the truck — including on your person or in personal items like a purse or backpack. We do not allow returning to the truck after smoking or vaping, or smoking while in uniform. We offer a fragrance-free client experience; any employee found altering the fragrance of our truck or our clients' textiles from tobacco or any other products is grounds for dismissal.

This job has strict uniform requirements. If expressing your own personal style during the workday matters to you, this is not the right fit.

How to apply

Send a short note about why this role catches your eye, plus a resume, to hilary@thelorrylaunderette.com.

Pay: $24.00 - $29.00 per hour

Benefits:

• Paid training
• Tuition reimbursement

Application Question(s):

• In 2-3 sentences, why this role specifically?

Shift availability:

• Day Shift (Required)

Work Location: In person