About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

We are seeking a highly skilled Network Engineer to join our Managed Service Provider (MSP) support team. This role is responsible for designing, implementing, and managing complex network infrastructures with a strong focus on Palo Alto firewalls (including VM Series in Azure), Aruba switching and wireless solutions, Fortinet security appliances, hybrid connectivity (ExpressRoute and MegaPort), network security, and proactive infrastructure monitoring using LogicMonitor.

The ideal candidate brings deep technical expertise, strong troubleshooting skills, and experience delivering secure, resilient, and scalable network solutions across on‑premises and cloud environments.

Role Description

Behaviors and Competencies

• Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.

• Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs.

• Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.

• Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.

• Self-Development: Can actively seek feedback and use it constructively for personal growth.
  

Skill Level Requirements

Other Requirements

The estimated annual pay range for this position is $110,000 - $140,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status