At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Insider Threat Investigations & Analytics Team is responsible for the organization’s insider threat program, driving a cross-functional strategy including detection, investigation, response and mitigation of insider risks.

The Service Manager for Insider Threat Investigations is accountable for the end‑to‑end execution, oversight, and quality of insider threat investigations, ensuring timely, legally defensible, and risk‑appropriate responses to suspected insider activity.

Key Responsibilities

• Lead and oversee complex insider threat investigations, including data loss, fraud, system misuse, and policy violations.

• Ensure investigations are conducted in accordance with Allstate policies, legal requirements, regulatory standards, and internal controls.

• Direct investigative strategies across SaaS platforms, cloud infrastructure, and on‑premises systems, leveraging digital forensics, behavioral evidence, and correlated analytics.

• Maintain accountability for case lifecycle management, documentation standards, evidence handling, and defensibility.

• Partner closely with Allstate Legal counsel on privileged matters, escalation decisions, and engagement with law enforcement or external partners when warranted.

• Coordinate containment, corrective actions, and remediation activities with enterprise stakeholders.

• Provide clear investigative insights, risk assessments, and recommendations to Insider Threat leadership and executives.

• Build, mentor, and lead a team of investigators, reinforcing professional judgment, confidentiality, and ethical investigation practices.

Key Qualifications

• 5+ years of experience in insider threat programs, cybersecurity investigations, or risk analytics.

• Proven leadership experience managing multidisciplinary teams.

• Strong knowledge of data analytics, behavioral monitoring, and forensic investigation techniques.

• Familiarity with regulatory frameworks (e.g., NIST, ISO 27001, GDPR).

Supervisory Responsibilities

• This job has supervisory duties.

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Skills

Cyber Investigations, Cyber Threat Analysis, Data Analytics, Digital Forensics, Executive Relationship Management, Fraud Prevention, General Data Protection Regulation (GDPR), Mentorship, NIST Cybersecurity Framework (CSF), Risk Analytics, Security Program Development, Security Risk Assessment, Team Leadership, Threat Detection

Compensation

Compensation offered for this role is $134,000 – 196,000 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.