Operations Manager

Martin Environmental Services, Inc.
Setting the Standard in Service

Position Overview

Martin Environmental Services is seeking an Operations Manager to lead daily collection operations across residential, commercial, and roll-off services.

This role is responsible for driver leadership, route performance, safety, and service execution — ensuring routes run efficiently and customers are taken care of the right way.

This is a hands-on leadership position, not a desk job.

What You’ll Do

• Lead and manage drivers and helpers across assigned routes
• Ensure routes are completed safely, efficiently, and on time
• Respond to:
• Missed pickups
• Service issues
• Equipment breakdowns
• Work with maintenance to ensure fleet readiness and uptime
• Monitor and improve:
• Route efficiency
• Stops per hour
• Route density
• Adjust routes to improve performance and reduce costs
• Partner with sales to ensure safe and serviceable new accounts
• Communicate directly with customers to resolve issues when needed
• Track and manage labor hours, disposal costs, and route performance
• Support hiring, training, and development of drivers

Safety & Culture Leadership

• Lead from the front on safety — no exceptions
• Identify and eliminate unsafe conditions on routes
• Enforce safety policies and accident prevention programs
• Build a culture where:
• The team supports each other
• Problems are addressed quickly
• Accountability is expected

What Makes This Role Different

• Direct impact on daily operations and service quality
• Ability to shape routes and improve performance
• High visibility with leadership and customers
• Opportunity to grow with a rapidly expanding company

Qualifications

• 3+ years Manager experience (waste industry preferred)
• Strong leadership and communication skills
• Experience managing:
• Drivers and field personnel
• Route-based operations
• Strong problem-solving and decision-making ability
• Ability to operate in a fast-paced, changing environment

Requirements

• Class B CDL with Air Brake endorsement (required)
• Ability to work early mornings and some weekends
• Willingness to be in the field daily (not office-only)

Physical & Work Environment

• Combination of field and shop environment
• Outdoor work in all conditions
• Active role — walking routes, interacting with crews

What We Offer

• Competitive salary (based on experience)
• Full Benefits Package, including:
• Health, dental, and vision insurance
• Retirement / with match
• Paid time off
• Stable, growing company with advancement opportunities

Our Standard

• Be where you’re supposed to be
• Take care of your people and your equipment
• Fix problems fast — don’t pass them along
• Do things the right way — no shortcuts
• Support the team and the customer

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: In person