Be the technical connector between club operations and our enterprise tools (Salesforce, Azure Data Lake, HotSchedules, Craftable, MaintainX, DocuSign).…
Clear communicator who can work comfortably with both technical and business audiences. SaaS and integration project support experience — Salesforce background……
5+ years of experience in technical support or support engineering. In addition to general construction knowledge, they will have knowledge of all aspects of……
A bachelor’s degree in computer science, management information systems, business, informatics, or a related technology field is required, along with a minimum……
Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.…
Supervise, mentor, and develop electrical engineering and technical support staff. Support the dealer network and their technical staff by answering engineering……
Lead and develop managers, supervisors, and technical staff across Service Desk, Deskside, and AV/VTC operations through coaching, mentoring, performance……
Bachelor's or master's degree in computer science, information systems, project management, or general business management (or a related field).…
Bachelor's degree in information technology or a related field preferred. Proven experience implementing AI-driven support models, including virtual agents,……
Assist the electrical engineering team and customers with trouble-shooting support regarding electrical or mechanical, and electronic product issues in the……
Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and……
Experience in technical sales support, technical account management, or customer-facing technical support. Provide technical support for products and services……
Manage day-to-day IT support services, including help desk operations, end-user devices, inventory, workplace technology, and user-facing applications and tools……
Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture……
5+ years of experience in data engineering, systems analysis, BI/data platforms, or technical delivery roles supporting large-scale data environments.…
May vary based on technical training, certification(s), or degree. Partners with the Quality Assurance Coordinator and Training Manager to identify process gaps……
Strong communication skills with the ability to translate technical concepts for non-technical users. Communicate effectively with employees at all levels,……
Valid driver’s license required. A bachelor’s degree in a related field (e.g., Information Technology, Business, or Operations Management) is strongly preferred……
Minimum three years' experience serving in a Systems Engineer role showcasing understanding of system architecture, design, and root cause analysis.…
Develops and leads technical solutions to complex problems impacting multiple technical areas or disciplines. The Senior Lead Installation Technician will serve……
Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.…
Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues. Bilingual in English and Korean.…
Clear communicator, able to explain technical topics to non-technical users. _Preferred:_ Bachelor’s Degree in IT, Computer Science, or related field.…
Ability to communicate technical information clearly to non-technical users. Using productivity and technical tools (Microsoft Word, Excel, PowerPoint, Visio,……
Valid driver's license and ability to travel between data center sites as needed. 5+ years of experience in IT support, hardware diagnostics, and repair in……
30d+
Concert Golf Partners
3.8
IT Support Manager - External Operations & Systems
IT Support Manager - External Operations & Systems
United States
$90K - $120K (Employer provided)
Is your resume a good match?
Use AI to find out how well the skills on your resume fit this job description.
The Role:
We need an IT Support Manager who thinks like an operator and works like a technologist. You'll own support for all external-facing club systems — most importantly Northstar (our ERP across 38 clubs), Enterfusion POS, and the integrations that connect them. You'll be the face of IT for our General Managers and operations teams, and the bridge between club realities and our enterprise data architecture. This role is hybrid friendly.
Compensation:
$90,000 – $120,000 base salary + bonus + full benefits + travel reimbursement + club access privileges. This is a high-visibility, high-impact role in a growing company.
What You'll Do:
Own IT support for 38+ Northstar club instances — the ERP that runs our entire operation.
Support Enterfusion POS systems: hardware, software, integrations, and configuration.
Be the technical connector between club operations and our enterprise tools (Salesforce, Azure Data Lake, HotSchedules, Craftable, MaintainX, DocuSign).
Manage club technology onboarding as we continue to grow our portfolio.
Build relationships with GMs and club leadership — proactively solving problems before they impact members.
Travel to club properties (~25%) to provide hands-on support, training, and system rollouts.
What We're Looking For:
5+ years in IT support with multi-site or hospitality environment experience.
ERP or POS platform support experience — Northstar knowledge is a major differentiator.
Comfortable with integration concepts: FTP/SFTP transfers, SaaS ecosystems, and API environments.
A natural relationship builder who communicates well with non-technical people.
Willing and able to travel ~25% across our club portfolio.
About Concert Golf Partners:
Concert Golf Partners owns and operates 40+ prestigious private golf clubs across the United States. Our clubs rely on technology every single day — from member check-in and tee-time management to F&B, labor scheduling, and facilities. We're building the IT team to match our ambitions, and that starts with getting the club-level technology right.
If you have ERP/POS support expertise and love working in a fast-moving, hospitality-driven environment, we want to hear from you.
The minimum salary is $90K and the max salary is $120K.
$90K – $120K/yr (Employer provided)
$105K
/yr Median
United States
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.