Position Overview

Blue Acorn iCi is looking for a Senior Change Manager to lead complex, enterprise-wide transformation initiatives that span multiple functions, roles, and global regions. This role is accountable for ensuring organizational readiness, stakeholder alignment, and sustained adoption of strategic initiatives in dynamic, fast-moving environments.

Serving as a trusted advisor to senior leaders, the Senior Change Manager translates strategy into actionable change plans, anticipates organizational risk, and drives clarity through ambiguity. The ideal candidate brings strong business acumen, executive-level communication skills, and a proven ability to partner across highly matrixed organizations to enable successful, lasting change.

Key Responsibilities

Change Leadership & Strategy

• Lead end-to-end change management for large, high-impact initiatives with broad organizational reach, including global programs and multi-workstream transformations.
• Design and execute integrated change strategies encompassing stakeholder engagement, communications, enablement, readiness, and adoption.
• Tailor change approaches to address regional, cultural, and business-specific nuances while maintaining enterprise alignment and consistency.
• Proactively identify change risks, resistance points, and interdependencies, and develop mitigation strategies to support sustained adoption.
• Embed change management best practices into program design and execution from early planning through post-implementation stabilization.
• Enable successful execution of enterprise priorities by aligning leadership, teams, and operating behaviors to strategic objectives.
• Ensure change strategies support business outcomes such as operational efficiency, customer experience, speed to value, and organizational scalability.
• Act as a strategic thought partner to initiative owners, shaping program design decisions through a change and adoption lens.

Stakeholder Engagement & Collaboration

• Identify, map, and manage a complex ecosystem of stakeholders across functions, geographies, and organizational levels.
• Facilitate structured stakeholder conversations to surface concerns, align outcomes, and drive shared accountability.
• Serve as a connector across teams, ensuring alignment between business leaders, program owners, project managers, and enablement partners.
• Establish and maintain trusted relationships with senior leaders, enabling candid dialogue and informed decision-making.
• Serve as a trusted advisor to senior leaders, helping them anticipate organizational dynamics, decision risks, and adoption tradeoffs.
• Influence outcomes across programs and portfolios without direct authority, using data, insight, and executive presence.

Executive Communication & Influence

• Develop and deliver clear, compelling communications and presentations for senior leadership and executive audiences.
• Translate complex, often ambiguous initiatives into concise, actionable narratives tailored to different audiences.
• Partner with leaders to shape messaging that reinforces the “why,” addresses impacts, and drives clarity and confidence throughout the organization.
• Incorporate feedback and evolving context to continuously refine messaging, positioning, and change tactics.

Program & Project Enablement

• Partner closely with program and project managers to integrate change work into broader delivery plans.
• Build and manage detailed timelines, milestones, dependencies, and deliverables related to change activities.
• Drive accountability for execution across communications, enablement, readiness, and adoption workstreams.
• Ensure consistency and quality across change artifacts while enabling flexibility for local or regional needs.

Measurement, Adoption & Continuous Improvement

• Define success metrics and leading indicators to assess readiness, adoption, and change effectiveness.
• Monitor progress against change goals, using data and feedback to course-correct as needed.
• Facilitate feedback loops through surveys, forms, and stakeholder inputs to capture learnings and improvement opportunities.
• Document lessons learned, best practices, and reusable assets to continuously mature change management capabilities across the organization.

Required Skills & Experience

• Lead complex, cross-functional forums, driving clarity, alignment, and decisions across senior leaders and delivery teams.
• Translate ambiguous, evolving strategies into structured, executable change plans tied to measurable outcomes.
• Anticipate and navigate resistance, dependencies, and competing priorities across concurrent initiatives.
• Apply strong program discipline while adapting approach based on organizational readiness and change saturation.
• Communicate with clarity and confidence across executive, manager, and individual contributor audiences.
• 5+ years of experience in change management, organizational transformation, or related strategic roles.
• Demonstrated experience leading large-scale, cross-functional, and multi-region change initiatives.
• Strong program and project management skills, including dependency management and milestone tracking.
• Exceptional written, verbal, and presentation skills, with the ability to engage senior and executive audiences.
• Proven ability to influence, align, and collaborate across complex stakeholder environments.
• Change management or project management certification (e.g., Prosci, PMP, Agile).

Core Skills & Competencies

• Enterprise-level change leadership
• Executive presence and stakeholder influence
• Strategic thinking paired with strong execution discipline
• Clear, concise, and audience-appropriate communication
• Program planning and operational rigor
• Cross-functional and global collaboration
• Comfort operating in ambiguity and evolving priorities

Preferred Qualifications

• Experience supporting go-to-market, sales, technology, or operational transformation initiatives.
• Experience working in global, highly matrixed, or rapidly scaling organizations.
• Familiarity with adoption measurement, readiness assessments, and change analytics.

Compensation

The base salary range for this position is $130,000 – $180,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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