Overview

The Liens & Collections Coordinator is responsible for collecting payments owed to TCLF's clients by drafting and sending Notices of Intent, Mechanic's & Materialman's (M&M) liens, and related documents to debtors. This role works closely with clients to obtain current information on unpaid invoices, keeps clients updated on notices sent, and conducts research on properties, owners, and general contractors/subcontractors/suppliers. The Coordinator also places collection calls in an effort to recover payment on clients' behalf. Because lien and collections deadlines vary by state and are often short, accuracy and timeliness in research and drafting are critical to this role. This position requires bilingual fluency in English and Spanish.

Responsibilities

Lien Filing & Notices

• Work diligently to meet multiple state filing and notice deadlines (TX, CA, LA, GA, KS)
• Draft and send Notices of Intent, Mechanic's & Materialman's (M&M) liens, and related collections documents
• Track and calendar all statutory deadlines to ensure no filing is missed

Research

• Complete property, owner, and contractor/subcontractor/supplier research

Collections

• Make collection calls to debtors on behalf of clients
• Manage an assigned caseload of active collection files from intake through resolution
• Maintain accurate and up-to-date case records in the firm's practice management system
• Escalate complex, disputed, or high-value files to the Liens & Collections Manager

Client Communication

• Communicate proactively with clients regarding invoice status and notices sent
• Coordinate with attorneys when a file needs to move to litigation

Required Skills/Abilities

• Must be bilingual (English/Spanish), written and verbal
• Good listening and communication skills
• Patience and stress management
• Strong organization and time management skills
• Knowledge of postage/mailing systems
• Problem-solving and critical thinking skills
• Reliable transportation
• Proficiency with Outlook and Microsoft Office
• Typing speed of 60 words per minute
• Ability to take direction and work with minimal supervision

Preferred Skills/Abilities

• Familiarity with Clio or similar case management software
• Familiarity with construction industry terminology (contracts, payment applications, change orders)

Education and Experience

• High school diploma required
• Previous experience in liens and collections preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person