LOCATION MAINTENANCE & REPAIR TECHNICIAN - Anchorage, AK and surrounding area part-time

$150 / month

If fitness location work, an additional $23.00 per hour with mileage reimbursement.

This position is eligible for $5 a month paid for monthly cellular phone allowance.

Position requires just an average of 2 hours a week a servicing Anchorage 5th Avenue Mall & Planet Fitness locations in the Anchorage area.

Weekends and holidays may be required as needed.

Flexible Schedule! Great Opportunity for Someone Looking for Additional Income.

BENEFITS for Part-Time Hires

Smarte Carte Inc. offers for part-time employees Matching 401k, Paid Sick Time, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician position. This position will work at the Anchorage 5th Avenue Mall and as needed at the Planet Fitness locations in the Anchorage area. Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on vended strollers, performing monthly collections, and maintaining a strong partnership with mall management. At the Planet Fitness locations, repair and maintain the massage chairs as needed. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions.

KEY RESPONSIBILITIES

• Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with mall management.
• Inspect and perform maintenance on equipment, (vending unit and strollers at the mall, massage chairs at the Planet Fitness locations).
• Respond timely to requests for service at the Planet Fitness locations.
• Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Other assignments as needed.

EXPERIENCE

• Minimum 3 years in a customer service role.
• 3 years of field-based product support experience (route) is preferred.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

• Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
• Excellent verbal and written communication skills.
• Organized and able to manage multiple priorities effectively.

EDUCATION

• Technical degree or similar preferred

LICENSES & CERTIFICATIONS

• Valid Driver’s license required

Our ideal candidate has the following skills:

• Time Management
• Prioritizing
• Customer Service
• Communication
• Troubleshooting

Our ideal candidate has the following behaviors:

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Self-Starter: Inspired to perform without micro-management

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

• 3 year(s): Customer Service role
• Some level of mechanical and diagnostic aptitude, including root-cause analysis (training provided)

• 3 year(s): Field-based product support experience (route) is preferred

Education

• Technical/other training or better

Licenses & Certifications

• Drivers License

Skills

• Driving
• Communication
• Customer Service
• Time Management
• Cleaning
• Troubleshooting
• Prioritizing

• Reporting

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.