• Build strong client relationships by understanding their goals and proactively addressing concerns.
• Identify growth opportunities within small to midsize accounts to drive measurable value.
• Review reports from the client’s perspective and resolve issues collaboratively with internal teams.
• Manage multiple accounts efficiently, ensuring clear communication and timely deliverables.
• Work closely with cross-functional teams (MPO, Growth, Planning) to keep projects aligned with client expectations.
• Present campaign insights clearly and concisely, turning data into actionable recommendations.
• Stay proficient with key digital advertising platforms (DV360, Meta, Google Ads) and adapt quickly to new tools and technologies.
• Anticipate and resolve campaign challenges proactively, remaining flexible to client needs and market trends while continuously learning and innovating.

• 3+ years of experience in Account Management or Client Service (agency background is a strong plus).
• Hands-on experience with programmatic advertising and a solid understanding of digital media ecosystems.
• Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools.
• A proactive and eager attitude.
• Ability to handle a varied workload and occasional time pressure.
• Excellent organizational skills — always two steps ahead.
• Ability to work effectively both independently and as part of a team.

Team: CS: MidWest