Account Management, Sales Manager

Role Description

The Account Management, Sales Manager is responsible for the success of the existing accounts by developing trusted relationships with customers, driving retention rates, and growing our business by maximizing up-sell/cross sell opportunities. We are looking for a collaborative and highly engaged account management/sales manager to help our team drive the net growth across the existing accounts and own customer relationships end-to-end post sale. If you are a strong communicator, have ownership mindset, passionate in delivering the best results for your clients, and thrive in a fast-paced environment then this role is for you.

Responsibilities

• Establish multiple customer touch points by engaging key stakeholders across the Customer org
• Proactively engage in conversations to uncover new opportunities within existing accounts and ensure the multiproduct and services reach the key stakeholders
• Track and review existing accounts to ensure that our clients are receiving services that are within their budget and meet their needs
• Partner with our operations team and other project management leaders to develop account plans and strategies to drive revenue growth within these accounts
• Play a key role in developing the market reputation for Creative Maintenance Systems
• Manage, track and report accounts/sales activities and results for internal senior leadership team

Requirements

• 3+ years in professional account manager, sales, or customer service role
• Customer oriented problem solving and analytical mindset
• Strong track record of meeting sales objectives such as quota and productivity requirements, along with selling experience in growing existing accounts
• Working Knowledge of MS Office Suite (Word, Excel, and Powerpoint)
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer relationship management: 1 year (Preferred)

Ability to Commute:

• Irvine, CA (Preferred)

Ability to Relocate:

• Irvine, CA: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person