Job Title : SRE Ops Manager
We are looking for a high-impact SRE Ops Manager who can lead independently, drive critical support initiatives, and communicate effectively with senior stakeholders and clients. If you're someone who can both speak and do, this is the role for you.
Key Responsibilities:
Own and drive resolution of production issues end-to-end
Proactively identify issues using observability and monitoring tools
Lead major incident triage involving senior leadership (VPs/SVPs)
Troubleshoot across the entire tech stack: Application, Database, Infra (Containers/Cloud), and Network
Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
Deliver strong client communication and stakeholder management
Must-Have Skills:
Proven production support experience with observability/SRE expertise
Tools: Splunk (incl. APM & O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
Proficiency in network, firewall, API gateway, Linux/Unix
Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
Excellent communication – must be able to lead and speak confidently during high-stakes incidents
Comfortable working in a 24x7 environment
Good to Have:
Experience with ServiceNow, AIOps, and automated playbooks
Development knowledge in Java, Python, and databases like Oracle, Cassandra, SQL Server, MySQL, MongoDB
Please Note – We're not looking for:
DevOps profiles focused only on CI/CD tools, infra provisioning, or dashboard setup
Ready to take the lead in a critical, high-impact role?
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