REPRESENTATIVE DUTIES

CL26:

• Coordinate and link computer systems within an organization to increase compatibility and share information.
• Determine computer software or hardware needed to set up or alter systems. Train users to work with computer systems and programs.
• Diagnose hardware and custom off-the-shelf software problems and replace defective components.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, and all configurations.
• Recommend changes to improve systems and configuration, as well as determine hardware or software requirements related to such changes. Maintain network security.
• Perform data backups. Plan for disaster recovery operations and testing including network performance, security, anti-virus, intrusion, web usage/monitoring, design and acquisition of servers.
• Produce useful system documentation and perform system startup and shutdown procedures.
• Monitor network, test for weaknesses, handle updates, install and implement security programs, and evaluate network management software.

CL 27:

• Coordinate and link computer systems within an organization to increase compatibility and share information. Determine computer software or hardware needed to set up or alter systems. Make recommendations to management on changes to improve systems and configuration.
• Assist in developing and implementing automation improvement plans for the court unit.
• Train users to work with computer systems and programs.
• Diagnose hardware and custom off-the-shelf software problems and replace defective components.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, and all configurations.
• Recommend changes to improve systems and configuration, as well as determine hardware or software requirements related to such changes.
• Maintain network security.
• Perform data backups. Plan for disaster recovery operations and testing including network performance, security, anti-virus, intrusion, web usage/monitoring, design and acquisition of servers.
• Produce useful system documentation and perform system startup and shutdown procedures.
• Monitor network, test for weaknesses, handle updates, install and implement security programs, and evaluate network management software.

Conditions of employment

• Applicants must be a U.S. Citizen or eligible to work for the judiciary as outlined here.
• This is a High-Sensitive position within the judiciary. This position is not covered under the FCA. Therefore, candidates may be asked to provide verbal or written statements about criminal history prior to receiving a conditional job offer. The selected candidate will be subject to a criminal background check and a technical fingerprint check through the FBI Criminal Justice Information Services Division database as a condition of employment. Employment will be considered provisional until a background check is completed.

Qualifications

CL 26: One year of specialized experience. Progressively experience that is in, or closely related to, the work of the position and which has demonstrated the knowledge, skills, and abilities to perform the position's duties successfully.

CL 27: Two years of specialized experience; or completion of the requirements for a bachelor's degree from an accredited college or university in a related field of study.

Preferred Experience:

• Knowledge of basic theories, principles, practices, and use of computer hardware and software in a Microsoft enterprise environment, including Windows Server, Active Directory, DNS, and exposure to Microsoft SQL Server and related infrastructure technologies.
• Basic understanding of office database systems and data communications supporting enterprise network operations. Awareness of the capabilities, limitations, and functional applications of information technology within a Windows domain-based environment.
• Basic knowledge of operating systems, servers, and workstation products, including Windows client and server operating systems, Active Directory, DNS, and exposure to enterprise database platforms such as Microsoft SQL Server. Familiarity with virtualization technologies such as Microsoft Hyper-V and VMware, as well as Local Area Networks (LANs) and Wide Area Networks (WANs), and general understanding of systems security standards and practices.
• Strong troubleshooting skills related to desktop, server, network, and user account issues within a Microsoft enterprise environment. Ability to identify, analyze, and assist in resolving hardware, software, connectivity, and access-related problems while following established IT procedures and escalation processes.
• Basic knowledge of scripting and command-line tools, including PowerShell, Bash, and Windows command line utilities, used to support system administration, troubleshooting, and automation tasks.

Desirable Characteristics:
The successful candidate should be mature, highly organized, possess tact, good judgment, poise, initiative, and always maintain a professional demeanor. Ability to meet the public and work harmoniously with others in a team-based organization, communicate effectively, both orally and in writing. Must be able to balance the demands of varying workload responsibilities and deadlines.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All applications will be reviewed. Only applicants selected to interview will be contacted.

See 'How to Apply' for instructions.

Next steps