IDR is seeking a Data Center Network Technician Lead to join one of our top clients for an opportunity in Buffalo, NY. This role is integral to managing and troubleshooting complex network infrastructure within a high-density AI data center environment, ensuring peak operational performance.

Position Overview for the Data Center Network Technician Lead:

• Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents across the site's AI infrastructure.
• Troubleshoot, diagnose, and resolve physical-layer faults, validate repairs, and drive rapid resolution of issues impacting customer workloads.
• Act as the escalation path for Tier 1 and 2 technicians, collaborating with Network Operations on more in-depth investigations.
• Own structured cabling and fiber infrastructure, interpreting device diagnostics to confirm successful repairs.
• Escalate out-of-scope issues to Network Operations with clear documentation, owning incidents through to resolution as the sole on-site network and ICT resource.

Requirements for the Data Center Network Technician Lead:

• You've been the on-site network or cable-plant specialist in a data center, owning physical-layer troubleshooting end to end.
• You know structured cabling and fiber deeply (testing, termination, fault isolation) and you read device diagnostics well enough to validate repairs.
• You have enough network fundamentals (TCP/IP, switching, optics) to bridge cabling and the network stack.
• You operate as the sole escalation resource on-site and take incidents through to resolution.
• You document rigorously, so Network Operations can pick up cleanly when an issue exceeds on-site scope.

$100,000-$150,000
#LI-ONSITE

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).