Job Overview
Design and implement monitoring, automation/configuration management and reporting functions that will make a hands-off environment (Managed File Transfer, SFTP, etc)
Design, install, configure, manage and maintain internal servers/VMs, networking, storage devices and firewalls. (VMWare, Progress, Connect : Direct, Windows, UNIX, Check Point, etc.)
Responsible for adhering to change management processes, incident response, and testing methodologies for modifications to systems and software. This includes anticipating, mitigating, identifying, responding to, troubleshooting and resolving issues with the systems and software.
Documents, addresses and resolves all customer incidents, problems and requests in a timely manner
Performs regular systems maintenance including OS/application patches, generic ID, and applications updates, and regular performance monitoring
Develops documentation related to new and existing systems
Pay: $51.00 - $52.00 per hour
Work Location: Hybrid remote in Hartford, CT 06106
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