The Paralegal supports the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described above thru various mission support activities.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Participates in resolving complaints alleging violations of the various privacy and civil rights laws for compliance with OCR policy and guidelines for case processing.

• Resolves complaints recommended for administrative, non-investigative closures using prewritten templates and established case resolution guidelines.

• Consistently and accurately distinguish between the different technical assistance letters and uses the most appropriate template; follow policy regarding consent from complainants; draft case notes, closure letters, and other necessary documents with minimal to no typos or grammatical errors.

• Conducts routine office functions with minimal direction and has experience with a variety of computer applications, including Microsoft Word and Excel.

• Ability to produce, track and manage multiple deliverables with overlapping deadlines in a high-performing environment.

• Upload and download case documentation and supporting materials through client portals and internal systems.

• Transfer case information accurately between triaging stages while maintaining data integrity.

• Monitor client case portals for new assignments, updates, requests, and status changes.

• Verify completeness and accuracy of case information before escalating .

• Perform high-volume data entry with strong attention to detail and accuracy.

• Maintain organized electronic records and audit trails

• Update internal tracking systems with current case statuses and required documentation.

• Ensure all portal submissions meet client-specific formatting and submission requirements.

• Support Triagers, Team Leads, and Government customer with administrative workflow tasks.

• Communicate professionally with internal teams regarding case status, portal issues, and workflow needs.

• Follow all internal SOPs, compliance standards, and client-specific processes.

• Preference should be given to individuals with knowledge of the application of nondiscrimination and conscience regulations, the HIPAA Rules, court decisions, agency, case precedent, theories, concepts, and principles to investigation, enforcement, and compliance work.

EDUCATION / EXPERIENCE

Minimum educational experience is an Associate’s degree from an accredited college/university or experience equivalent to the GS-7 level or higher in the Federal Government.

PHYSICAL DEMANDS:

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

The estimated pay range for this role is $25 to $28 per hour, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11) Federal Holidays
• Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

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