We are looking for a Senior Complex Claims Analyst – Management Liability - Private DO and Public DO. This role will be based in our Alpharetta,GA office.

Your Team
Join a talented and diverse team of claims professionals who bring a wide range of experience, perspectives, and expertise. You'll work in a collaborative and supportive environment that values individual strengths, encourages continuous learning, and provides opportunities for professional growth and industry leadership.

The Impact You Will Have
As a Senior Complex Claims Analyst, you will play a critical role in managing and resolving complex primary and excess Private DO and Public DO claims. You will proactively investigate, evaluate, and negotiate claim resolutions while ensuring compliance with established best practices and authority guidelines. In this highly visible role, you'll also cultivate strong relationships with brokers, clients, and internal business partners, helping to deliver exceptional service and strengthen Allianz Commercial's reputation in the marketplace.

Some of your specific responsibilities will include:

• Complex Claims Management – Investigate, evaluate, and manage complex primary and excess Private DO and Public DO claims, including those involving significant liability and coverage considerations.
• Coverage Analysis Reserving – Assess coverage positions, determine appropriate reserve levels, and engage and oversee external service providers such as defense counsel, independent adjusters, and subject matter experts.
• Strategic Resolution Settlement – Negotiate and resolve complex claims with a focus on achieving timely, cost-effective, and customer-focused outcomes.
• Advanced Negotiation – Collaborate effectively with claimants, attorneys, brokers, and other stakeholders to reach successful claim resolutions.
• Claims Excellence – Ensure claims are handled and settled in accordance with company guidelines, best practices, and regulatory requirements.
• Compliance Authority Management – Maintain adherence to Allianz Commercial's claims procedures, authority limits, and governance standards, escalating matters as appropriate.
• Relationship Management – Serve as a trusted partner to clients, brokers, and key stakeholders while positively representing Allianz Commercial in the market.

What You'll Bring to the Role

• 7 - 10 years of claims handling experience, including a demonstrated track record managing liability claims with increasing complexity.
• Established relationships with brokers and a strong professional presence within the insurance marketplace.
• Deep understanding of liability insurance products, policy coverage, and claim adjustment practices.
• Strong knowledge of regional insurance markets, industry trends, and the competitive landscape.
• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial.
• Communication Presentation Skills – Ability to clearly and confidently communicate complex issues, both verbally and in writing, while effectively promoting Allianz Commercial's claims capabilities.
• Technical Expertise – Detailed knowledge of Public DO and Private DO products, policy wordings, terms and conditions, and coverage applications.
• Claims Management Knowledge – Comprehensive understanding of the claims lifecycle, from initial notification through settlement and recovery.
• Writing Excellence – Strong written communication skills with the ability to prepare clear, concise, and impactful correspondence and coverage analyses.
• Juris Doctor (J.D.) degree preferred.

The annualized base pay range for this role is $130,870 – $197,720. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by several factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.

103288 | Customer Services Claims | Professional | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm.Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.

#LI-DNI
#LI-Hybrid