Company Details: Responsibilities:

• Build foundational knowledge of insurance products, policy structures, and underwriting practices.
• Develop fluency in data tools, systems, and emerging technologies supporting underwriting operations.
• Gain exposure to risk evaluation, account lifecycle management, and broker interactions.
• Participate in cross-functional learning opportunities across underwriting, claims, finance, and operations.
• Contribute ideas to continuous improvement initiatives, learning how operational excellence drives business performance.

• Perform underwriting operations activities that support policy lifecycle processing, service execution, and operational consistency across the business.
• Enter, update, validate, and maintain data within underwriting and related systems.
• Monitor and complete follow-up activities related to premium, endorsements, cancellations, and other account servicing tasks.
• Support shared workflows, resolving routine issues and ensuring timely completion of work.
• Participate in process improvement, workflow standardization, and change initiatives.
• Use systems, reporting, and operational tools to monitor productivity and support outcomes.
• Collaborate with underwriting, operations, IT, finance, claims, and business partners.
• Leverage technology, data, and workflow tools to support productivity and contribute to a modern, scalable underwriting operation, including supporting automation and process optimization initiatives.

• Provide day-to-day coordination of office support activities to maintain a professional work environment.
• Support business continuity, onboarding logistics, and workplace readiness activities.
• Coordinate mail, supplies, workspace setup, and vendor support.
• Partner with IT, facilities, and shared services teams to resolve workplace needs.
• Ability to travel as needed.

Qualifications:

• Associate or bachelor’s degree preferred (Business, Finance, Risk Management, or related field).
• Early career candidates and recent graduates are encouraged to apply.
• Prior insurance experience preferred but not required; experience in operations or service environments is valued.
• Ability to learn systems, tools, and processes quickly and adapt effectively as workflows and business needs evolve.
• Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and effectively to a variety of audiences.
• Exceptional attention to detail, with the ability to identify inconsistencies, maintain accuracy, and follow established procedures.
• Strong organizational, prioritization, and time management skills, with the ability to manage multiple responsibilities in a fast-paced environment.
• Demonstrated critical thinking and problem-solving skills, including the ability to interpret procedures, apply sound judgment, and escalate issues appropriately.
• Ability to work independently and collaboratively, partner effectively across teams, and contribute to a positive, service-oriented work environment.
• Demonstrated openness to continuous improvement and change.

Additional Company Details: We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full-time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Eligible to participate in the annual discretionary bonus program. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. Additional Requirements: Location and Travel: •Primary location Austin, TX. •Travel: Ability to travel as needed. Sponsorship Details: Sponsorship not Offered for this Role