The Operations Manager leads distribution center operations in a specific department, ensuring the efficient, accurate, and cost-effective movement of goods across all functions—including receiving, stocking, order fulfillment, sortation, and shipping. This role drives operational excellence, develops leaders, and ensures a safe, high-performing work environment.

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!

When you join our team, you’ll enjoy:

• Comprehensive benefits package including medical, dental, and vision coverage, plus an Employee Assistance Program
• 401(k) savings plan with company match and Roth contribution option
• Robust wellness program featuring virtual fitness classes, health advocacy, and more
• Generous paid time off, including vacation, sick time, and personal holidays
• Exclusive perks like sample sales and up to 30% employee discount (plus your designated shopper)
• Commitment to work-life balance
• A collaborative culture where you’re valued—we truly think the world of our team members

What You’ll Do

• Plan, direct, and supervise the activities of distribution center leaders to ensure that receiving, stocking, orderfilling, and shipping is maintained according to company standards of productivity and cost control.
• Develop, implement, and monitor long and short range operating plans to control distribution cost and effectiveness.
• Train and develop management personnel in leadership and technical aspects of warehouse distribution.
• Maintain a safe and clean work environment in compliance with OSHA, and other regulations.
• Creation and execution of annual operating budgets in conjunction with director of logistics/administration.
• Respond to questions, requests, and problems from corporate and retail locations.
• Promote a stable work environment with open lines of communication with subordinates.
• Participate in setting goals and establishing direction for distribution operations.
• Ensure safe keeping and proper use of corporate assets to include inventory and equipment.
• Work closely with Team Leaders and all levels of leaderships to enhance performance and create developmental plans for growth and development.
• Perform other duties and special projects.
• Establish/Maintain practices for Distribution Center Operations.

What You’ll Bring

• 5-7 years of progressive experience in the distribution field. Must have demonstrated experience in all functions of distribution
• Bachelor’s degree in business administration or related field experience
• 5-7 years supervisory and training experience
• Knowledge of material handling equipment and distribution management processes
• General working mainframe systems knowledge (preferably AS400 and RF scanning)
• Must be able to motivate, team build, and coach
• Ability to communicate expectations clearly
• Strong interpersonal skills
• Strong analytical skills
• Shift and departmental flexibility

Physical Requirements:

• Ability to sit/stand for long periods of time
• Ability to lift, up to 75lbs.
• Temperatures in the warehouse vary with the seasons, dress appropriately! Dress code is casual and clean.

Salary Range for the Operations Manager position in Virginia - $90,000-$125,000/annually

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.