Telecon is looking for an experienced and driven Senior Manager, Survey & Permitting Operations to join our growing Telecommunications Design team. In this leadership role, you will oversee both the survey and permitting functions across multiple Fiber-to-the-Home (FTTH) programs, ensuring projects move efficiently from field data collection through permitting and into construction.

This is an exciting opportunity for a strategic leader who thrives in a fast-paced environment and enjoys building high-performing teams, improving operational processes, and working closely with customers to deliver quality telecommunications infrastructure projects. Professional Engineers (PE) are strongly encouraged to apply.

YOU WILL HAVE THE OPPORTUNITY TO:

• Lead all survey and permitting operations across multiple FTTH programs and customers.
• Manage the full survey lifecycle, including scheduling, field coordination, quality control, contractor management, and workflow optimization.
• Oversee permitting activities including Pole Attachments, Right-of-Way (ROW), Traffic Control Plans (TCP), DOT, municipal, and specialty permits.
• Ensure survey deliverables and permit submissions meet customer requirements, quality standards, and project timelines.
• Partner closely with engineering, design, construction, and customer teams to support successful project execution.
• Manage vendor and contractor relationships while driving accountability, performance, and continuous improvement.
• Lead and develop the Survey Assistant Project Manager (APM), Permit Assistant Project Manager (APM), and their respective teams through coaching, mentoring, and performance management.
• Develop and maintain standard operating procedures, quality control processes, and training documentation for survey and permitting operations.
• Manage Quickbase reporting, dashboards, and workflow tracking to provide visibility into project status and operational performance.
• Monitor key performance indicators (KPIs), identify risks, and proactively implement solutions to keep programs on schedule.
• Coordinate with offshore support teams to ensure consistent communication, quality, and productivity.
• Represent Telecon professionally in customer meetings, project reviews, and operational discussions.
• Support strategic planning, resource management, and operational improvements alongside Engineering leadership.
• Perform other duties as required.

THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

• Professional Engineer (PE) license or the ability to obtain licensure is strongly preferred.
• 5 or more years of experience in telecommunications survey, permitting, or outside plant (OSP) operations, preferably supporting FTTH or MDU construction programs.
• Experience managing survey operations, permitting operations, or both within a telecommunications environment.
• Minimum two (2) years of leadership experience managing technical teams.
• Strong understanding of telecommunications permitting, including Pole Attachments, ROW, TCP, DOT, municipal, and specialty permits.
• Knowledge of the complete survey-to-design-to-permitting workflow.
• Experience managing vendors, contractors, and cross-functional project teams.
• Strong organizational skills with the ability to manage multiple customers, programs, and priorities simultaneously.
• Excellent leadership, coaching, communication, and relationship-building skills.
• Proficiency with Quickbase or similar project management and workflow platforms.
• Experience with Katapult, Sitetracker, P2, or similar telecommunications software is considered an asset.
• Experience working with distributed or offshore teams is preferred.
• Strong analytical and problem-solving abilities with a focus on process improvement.
• Proficiency with Microsoft Office Suite.
• Ability to travel occasionally to customer locations, project sites, or Telecon offices based on business needs.

IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION!

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AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.

What we have to offer:

• Group benefits and 401K program
• This position includes eligibility to participate in the company's Bonus Plan
• Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
• Employee perks including discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

Here are the extras that make the difference:

• A dynamic work environment where you can develop your potential – Training provided for technical positions
• Health & Safety first: this is our number one priority
• Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

WELCOME TO TELECON

We Connect People. We Connect the World.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.

For more information on Telecon, visit http://www.telecon.com/ or follow us:

• LinkedIn: @Telecon
• Facebook: @Telecon
• X: @TeleconGroup
• Instagram: @Telecongroup
• YouTube: Telecon Group

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Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Experience:

• Telecommunications (OSP) Survey and Permitting operations: 5 years (Preferred)
• Leadership/Management: 2 years (Preferred)

License/Certification:

• Professional Engineer (PE) License (an asset) (Preferred)

Work Location: Remote