• Answers telephones and provides leasing information, schedules appointments for tours, take maintenance requests, assists residents with needs, etc.
• Greets prospects, determine their needs, show models and vacant apartments, collect application and holding deposit, explain and review applications, and prepare and explain leases. It is required to ask all prospects to complete and application and leave a deposit.
• Prepares move-in packet upon approval of the application.
• Reviews and explain information to the resident (i.e., gate cards, gate codes, lease, community policies and move-in inventory).
• Walks with a resident upon move-in to complete the move-in inventory sheet and ensure signature prior to keys being released.
• Completes outreach marketing and weekly market survey as directed by Property Manager.
• Maintain consistent effort to increase resident retention, which includes but is not limited to assisting, coordinating and participating in resident events.
• Assist in keeping the office neat and clean.
• Assist in follow-up on work orders.
  

• High School Diploma and one to two years related experience and/or training in residential services, customer service, or sales or equivalent combination of education and experience.
• Previous experience with marketing, sales, and customer service.
• Experience with Bluemoon, Yieldstart preferred, and Onsite or Yardi (CRM, Voyager, P2P) required.
• Proficient in computer software including, but not limited to, Microsoft Office (Excel, Word and Outlook).
• Cover leasing office on weekend shifts as needed.
• Bilingual (English/Spanish) required.

Atlantic | Pacific Companies is a fourth-generation real estate company with expertise in acquisitions, development, property management, and investments. With offices in Florida, Georgia, Texas, and California, our team utilizes decades of experience and thorough marketplace knowledge to develop and manage a wide array of properties across the country. Our associates specialize in both established and growing marketplaces. We treat every investment with a disciplined approach that creates significant and sustainable value for our clients.