Operations Supervisor - 3rd Shift
Manufacturing Department
3rd Shift Opening Only: Sunday through Thursday, 10:00pm to 6:00am

Welcome to a better way, an authentic way. Welcome to Nature’s Way.

Inside our minds, inside our hearts, inside our business, inside our bottles.

Our reason for being, the purpose that inspires our work every day, is quite simple: Help people live healthy lives.

When we help people live healthy lives, we build a happier, healthier world for everyone.

How we go about our work drives TRUST in who we are, what we do, and the products we produce. That means something important to the world, and it means the world to us.

People TRUST

• Our products to be the gold standard
• Our words to be true
• Our claims to be honest,
• Our actions to have integrity.

Together we work with an awareness of how even small actions affect others, an attitude of kindness and concern for each other, and a drive for action that helps people live healthy lives.

It’s the best way. The right way. The only way. Nature’s Way.
Be a part of helping people live healthy lives!

SUMMARY
This position is responsible for the direction, supervision, and accountability of Manufacturing and Packaging Department activities including personnel, facilities, equipment, budgets, capital expenditures, safety, scheduling, capacity utilization, training, operating procedures, process and cleaning validations, compliance with state and federal requirements (FDA, OSHA, DEA, state agencies, etc.).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Makes logical, well-informed, and thought-out decisions that support organizational objectives. Has the ability to make decisive, effective decisions even when data and details are limited.
• Oversees a comprehensive training program and ensures proper execution of Standard Operator Procedures (SOPs)
• Supports team members in identifying and solving problems and guides them toward self-direction in daily work
• Develops and tracks associate performance against established department Key Performance Indicators (KPIs), appraising and holding individuals accountable for performance expectations.
• Set SMART goals annually to strategically improve department performance over the long term.
• Recruits, trains, and develops associates to realize individual and team goals
• Effectively use staff and resources to efficiently utilize corporate assets.
• Ensures that all documentation and processes are handled accurately and according to Quality System procedures
• Champions safety awareness and education, reporting of incidents, injuries and work hazards, and investigation of accidents and implements controls to eliminate workplace hazards.
• Interface with all necessary departments within the organization to coordinate, direct, execute, and improve business processes.

Strategic Responsibilities

• Manage one, three, six, and twelve month capacity constraints and situations. Provide input on the direction needed to meet company goals.
• Lead or support ongoing and new Capital Expenditure projects to meet company needs.
• Manage Operations financial goals by determining machine run rates, changeover rates, downtime, and staffing.
• Lead and support Continuous Improvement Projects using lean principles to improve COGS and business processes.
• Coach, mentor, and develop internal candidates to be future leaders.
• Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.

OTHER RESPONSIBILITIES
General Controls

• Organizational and Leadership Responsibilities
• Document Control Systems (Attendance, Disciplinary, Employee Recognition, Employee Orientation, Quality Awareness, and Job Training Program)
• Plant Safety and Security Program
• Internal Quality / cGMP Audit Program

Sanitation Supervision

• Report all unsatisfactory performance of the Cleaning & Sanitation SOP’s, Agents or Equipment to the QA and Validation Manager.
• Ensure housekeeping staff are completing work required according to applicable SOP’s.

QA/Regulatory Controls/Sanitation Control

• Quality Assurance / Product Specification Control
• Execute and document Validation and Change Control
• Monitor Pest Control Program and report any discrepancies to QA
• Execute, monitor, and improve Equipment Qualification Program
• Non-Conformance Investigation and Corrective Action Preventative Action reporting and execution
• Document Control and Batch Record accuracy and maintenance.

Facility Control

• Facility – Security / Evacuation Control
• Hazardous Spill Control and First Aid Policy
• Facility Maintenance and Good Housekeeping Program – Regularly conduct facility walk-through, paying particular attention to cleanliness, state of repair and cGMP’s

Equipment Control

• Equipment Control – Prevent Abuse
• Equipment Identification and Maintain Production Maintenance and associated log-books
• Maintenance Work Order Program
• Basic Understanding of Equipment and Processes

Material / Component Control

• Verify Material / Component Specification per Work Order
• Working Knowledge of Material / Component Receipt, Inspection and Sampling
• Properly Perform Material / Component Storage and Handling
• Support Inventory Control Program

Operational Control

• Material/Component/Label Verification, Storage and Handling
• Equipment/Line/Area Cleaning, Set-up and Clearance
• In-process Inspection
• Clearly and Consistently Communicate Roles and Performance Expectations to Your Team
• Complete All Administrative Duties with Proper Attention to Detail
• Complete All Administrative Duties in an Efficient and Timely Manner
• Effectively Use Written Communication to Clarify Company Policy and Management Expectations (Accident Investigations, Performance Reviews, Attendance, Disciplinary, etc.) in an Efficient and Timely Manner
• Intermediate Level Proficiency with Microsoft Office (Word, Excel, Powerpoint, etc)
• Demonstrated Leadership Skills
• Intermediate Level Understanding of Continuous Improvement Processes (CIP)
• Do Not Allow Emotions / Personalities to Interfere with Job Performance
• Assure Facility / Equipment and Personnel are Working Safely
• Working Knowledge of Financial Aspects of the Business and Project Management.

Finished Product Control

• Finished Product Verification, Storage and Handling
• Finished Product Inspection and Release for Distribution
• Customer Satisfaction Program - Delivery Performance

Additional Responsibilities as Required

• Ensure the quality of all manufactured and packaged product as defined by cGMP’s and departmental SOP’s. Collaborate with QA, QC, TMT, and PD to determine product specifications.
• Implement and monitor daily, departmental Standard Operating Procedures/forms, Manufacturing Records and validation documents.
• Oversee the production schedules to meet set targets and produce all products on time; Work closely with Inventory, Purchasing, Planning, Maintenance, TMT, QA/QC, and PD to utilize machine capacities. Coordinate all supporting activities to meet the due dates and prevent backorder.
• Manage capacity and utilization levels of production equipment and facility.
• Ensure that all equipment and disciplines in the manufacturing areas meet GMP, FDA, and OSHA requirements and that all operators are properly trained.
• Manage departmental personnel through hiring, training, coaching and development plans to include conducting performance reviews and handling disciplinary action if needed.
• Review and approve all Deviations, Manufacturing Records, and SOP’s.
• Assist in managing departmental budgets.

SUPERVISORY RESPONSIBILITIES
Lead staff in the Manufacturing and/or Packaging departments. Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE
Two-year degree in Operations Management and five to seven years of related experience and/or training; or equivalent combination of education and experience. Lean manufacturing, Six Sigma, and APICS certifications/experience are desired.

As a Nature’s Way employee, you’ll enjoy a wide variety of benefits that offer the support you need to truly live what you believe.

All benefits are effective on day ONE of your employment!

Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.

Dental Delta Dental PPO & an option to select an enhanced dental plan.

Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage

Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.

401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.

You’ll also enjoy a variety of other benefits that support your long-term health and wellness:

• Company provided short-term & long-term disability
• Life and AD&D insurance
• Flexible spending accounts
• Voluntary critical illness & accident coverage
• New parent phase-in program & paternity leave
• Educational assistance reimbursement
• Product discounts & a wellness program
• Free Fitness Center

Start Helping People live Healthy lives today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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