About the role:

As part of our Operations team, the PLM Data Analyst owns our product lifecycle management processes to support our product, engineering development and sustaining manufacturing initiatives. This position demands a robust understanding of the Propel PLM platform, focusing on data management, configuration, and integration within our flexible operational framework. The successful candidate will ensure that our PLM system matches real-world production and customer shipment configurations, facilitating efficient and effective product development and lifecycle management.

This is a remote role open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Providing day-to-day support of the PLM tool and product community, ensure consistency of material master data fields in PLM with other business management systems, validate product data, BOMs, Operations and Financial Planning requirements, collaborate with PLM vendor support team and monitor and review system performance.
• Ensure the Propel PLM system is seamlessly integrated into our operations, supporting product, engineering, manufacturing, and supply chain processes.
• Maintain the PLM system's performance, security, and reliability as the system of record for all products.
• Ensure the accuracy, consistency, and security of PLM data across all platforms.
• Develop and implement data management practices to improve data quality and accessibility.
• Tailor the PLM system to meet operational needs, implementing workflows, user roles, and data structures that support our rapidly evolving manufacturing and engineering processes.
• Work closely with the Operations, Engineering, Business Technology and Product teams to ensure the PLM system enhances our operational capabilities and supports cross-functional initiatives.
• Equip operational teams with the necessary training and support to utilize the PLM system fully, enhancing user adoption and system utility.
• Drive continuous improvement by analyzing system usage, gathering feedback from operational teams, and implementing enhancements to support evolving business needs.
• Lead PLM-related projects within the Operations team, managing timelines, resources, and deliverables to achieve project objectives.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, with a strong understanding of operational processes.
• 3+ years of direct experience with deploying and managing PLM systems, preferably within an operations or manufacturing context.
• Demonstrated ability to integrate PLM systems with other operational technologies (ERP, CRM, planning systems, and offline spreadsheets).
• Knowledge & familiarity working with CAD drawings, Gerbers, Schematics, and other hardware design documentation.
• Strong problem-solving skills and the ability to manage complex system issues.
• Effective communication and collaboration skills, with experience working in cross-functional teams and external vendors.
• Willingness to get into the details, including but not limited to day-to-day system maintenance to accurately reflect the SKU portfolio.
• A positive mindset in a rapidly changing environment.

An ideal candidate also has:

• Propel PLM administration certifications.
• Knowledge of Salesforce, upon which Propel is built, is highly advantageous.
• Ability to comprehend business needs and convert them into technical requirements documents.
• Experience with programming for custom solutions (Apex, Visualforce, JavaScript).
• Familiarity with Agile and Scrum project management methodologies.
• Proven track record of successful project management.