Emend Healthcare provides comprehensive addiction and mental health treatment at multiple locations across the country. Each center is designed to deliver a full continuum of care, from medically supervised detox to residential and outpatient programs, ensuring clients can access the support they need wherever they are. With a focus on personalized treatment and compassionate care, Emend’s facilities offer safe, welcoming environments where individuals can begin their journey to lasting recovery.

At Benchmark Transitions, ("Benchmark"), an integral part of Emend, we are dedicated to supporting individuals on their journey to lasting wellness. Our team combines expertise, compassion, and personalized care to help clients navigate mental health challenges and substance use recovery. We focus on creating a safe, nurturing environment where every person can build the skills, resilience, and confidence needed to thrive. Through evidence-based treatment, innovative programs, and a commitment to holistic well-being, we empower clients to achieve meaningful, lasting change.

General Summary: Monitor and assist clients with daily activities and various processes. Provide professional care to clients and support the program where appropriate. Assist and support staff as well as clients with daily routine activities. Monitor under the direction of the Program Director.

Essential Job Functions:

• Monitor clients: assuring they are safe and provided with quality care.
• Provide administrative support as needed, such as reviewing or submitting paperwork, organizing and maintaining files, gathering and inputting data.
• Searching and recording client’s property upon intake and discharge. Assisting clients with luggage and belongings during intake, when moving rooms, and at discharge
• Searching facility for contraband i.e. illicit drugs and alcohol.
• Transporting of clients may be required.
• Assist client with preparing for doctor’s appointments, store trips, and meetings as required.
• Maintaining a clean environment throughout entire facility. Dusting, sweeping, moping and other janitorial duties are required as part of the job.
• Collecting and labeling urine samples.
• Assist clients to prepare for groups and daily activities.
• Other duties as assigned by the Program Director or Assistant Program Director

Knowledge, Skills, and Abilities:

• Active listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Education and Experience:

• High school Diploma