Coordinate lease signing, income certification and subsidy processing. Maintain positive, professional relationships with residents, ownership, vendors,……
Bachelor's degree in construction or related field. Progressively responsible positions within the industry or field, as well as demonstrated leadership……
Bachelor’s degree in Human Resources, Education, Organizational Development, Behavioral Health, Healthcare Administration, Social Work, or related field.…
Bachelor’s degree in business, Speech-Language Pathology, Engineering, or related field (or equivalent experience). Proficiency with Microsoft Office tools.…
Ability to develop and maintain effective working relationships with health care personnel of many disciplines, administrators, and official of tribal, federal,……
Use AI to find out how well the skills on your resume fit this job description.
Overview: The General Manager is responsible for the overall financial, operational, and regulatory performance of the property, ensuring the property is maintained to the highest standards of safety, compliance, and resident service. This is a full-time, on-site position that requires prior HUD and LIHTC experience.
Responsibilities:
Recruit, train, develop and supervise site team, fostering a culture of accountability, professionalism, and high performance
Meet or exceed financial goals for the property, to include:
Maintain property occupancy using all available sources
Ensure the timely and accurate preparation and submission of all required financial reporting to Regional Manager, ownership and external partners
Prepare and manage annual budgets; analyze monthly and quarterly financial reports, identify variances, and implement corrective measures
Identify & communicate with residents regarding issues affecting their tenancy including arrears/late rent notices/payment plans
Initiate non-payment & holdover process as appropriate
Ensure proper renewal and processing of affordable rent subsidies/requirements including, but not limited to: Project and Tenant Based Vouchers, Low Income Housing Tax Credits
Ensure adherence to established Purchase Order policy and procedures to ensure property budget is followed
Ensure that the property meets all regulatory compliance requirements, to include:
Coordinate annual property Inspections and file reviews such as REAC, MOR, ENSPIRE, and HQS
Register Rent Stabilized apartment with DHCR, as required
Ensure all required site documentation is prepared and maintained
Attend file reviews and provide all required documentation
Review and respond to all Agency Reports/inquiries
Ensure all required annual notifications and certifications such as bed bug reports, energy grades, window guard & lead based paint notices are prepared, submitted and posted according to law and guidelines
Manage marketing and leasing activity in accordance with HUD/LIHTC regulations
Maintain tenant files in accordance with applicable regulations including HUD, LIHTC
Oversee application process including income qualifications and compliance
Lead all property and file audit preparations, inspections, and follow-up responses
Ensure SOPs are in place and communicated to staff for all compliance requirements
Model and maintain a culture of excellent customer service, to include:
Maintain positive, professional relationships with residents, ownership, vendors, contractors, inspectors, and regulatory bodies
Respond to emergencies as needed to safeguard residents, assets, and operations
Attend virtual and in-person ownership meetings, and evening Tenant Association meetings when required
Manage move-in and move-out inspections with tenants
Ensure timely unit turnovers Prepare & send lease violation notices, lock out charges/notices
Coordinate timely project and tenant-based voucher lease renewal process
Coordinate lease signing, income certification and subsidy processing
Collaborate with the Social Service provider to make referrals to supportive agencies
Review incident reports and follow up with tenants/legal/security
Maintain the property in full code compliance and ensure all violations are promptly addressed and cleared up to prevent fines, including timely certification of corrections with all applicable agencies, to include:
Ensure work orders are completed accurately and timely with proper documentation
Maintain a level of cleanliness and security within the property
Oversee the coordination of building projects and coordinate tenant access
Address issues that may arise with outside vendors/contractors
Oversee & coordinate the HQS/ENSPIRE pre-inspection process
Conduct routine building inspections
Coordinate and ensure completion of annual unit inspections
Requirements:
Bachelor's degree and Minimum of 5 years Supervisory level affordable housing management experience
Demonstrated skills managing a team
Excellent customer service, interpersonal, and resilience skills
Certified Occupancy Specialist (COS), or similar certification preferred but not required
Strong computer and communication skills, both verbal and written
Ability to multi-task and meet deadlines in a fast-paced environment
Experience with Yardi Voyager, RealPage or similar software
Ability to prioritize and manage time effectively
Strong attention to detail
Ability to deal with ambiguity
Bilingual (Spanish/English) preferred but not required
The minimum salary is $90K and the max salary is $110K.
$90K – $110K/yr (Employer provided)
$100K
/yr Median
White Plains, NY
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.