Nature of Work

JOB SUMMARY:
The Aquatic Center Cashier collects admissions; processes purchase of passes and class registrations; answers questions regarding hours, class schedules and fees; greets customers and provides information regarding facilities and programs.

WHY JOIN OUR TEAM?
Joining the City of Bellingham means becoming a part of a team that believes our greatest impact comes from working together with purpose, humility and a shared commitment to our community. Every employee contributes to delivering meaningful results for the people who live, work and visit here. We value people who approach challenges with curiosity, respect and collaboration. If you are motivated by building a career in public service, we encourage you to apply.

SALARY AND BENEFITS INFORMATION:
This position will start at Step 1 ($19.89/hour). Employees receive step increases on completion of 2080 hours in accordance with the Collective Bargaining Agreement and City policy. The full hourly range for this position is $19.89 - $25.94.

At the City of Bellingham, we offer the following benefits that help you thrive in both your career and personal life.

• Work up to 69 hours per calendar month and flex up to full time for up to four months each calendar year.
• Access to an Employee Assistance Program (EAP)
• 1 hour of Washington State paid sick leave accrued for every 40 hours worked.

• Collects admissions using computer program; processes purchase of passes and class registrations.
• Maintains cash drawer, handling of cash exchange with patrons and reconciliation closeout.
• Greets patrons as primary receptionist; provides information regarding admission fees, private rentals and class schedules/fees, private lessons, and any other information regarding events taking place at the Aquatic Center. Books facility registrations for classes, private lessons and pass sales, and reservations for rentals.
• Maintains wait list on existing or future programs offered and works to market and fill courses.
• Answers telephones and takes or routes messages to appropriate staff. May sort and route incoming mail and prepare outgoing mail.
• Maintains lost-and-found including laundering, sorting and care of claimed or found items.
• May be responsible for pool opening and/or closing procedures, starting cash register and logging onto registration/reservation program in absence of Aquatic Center Main Cashier.
• Performs data entry into computerized registration program.

ADDITIONAL WORK PERFORMED:

• Performs related duties as assigned, such as basic general office work such as typing, filing or faxing tasks
• Assists with facility emergencies, first aid, CPR, crowd control and clean-up.
• Monitors restroom and locker room facilities; performs minor cleaning and restocking of paper supplies.
• During emergency weather conditions, may assist with snow removal or sanding to ensure safe patron access to pool facilities.
• Attends in-service meetings.
• May be assigned special projects.
• Performs other related duties of a similar nature or level.

• sitting or standing for long periods of time;
• visual acuity to read a computer screen and a typeset page;
• fine finger dexterity to operate a cash register and computer keyboard and mouse, etc.;
• occasionally lift up to 30 pounds for office supplies and snow/sanding duties.

Experience and Training

• Must be at least 18 years of age.
• One year of experience as a cashier or related experience handling money required.
• Six months of receptionist or customer service experience required.
• Six months of experience and/or training with Microsoft Office preferred.
• Office/clerical experience performing tasks such as filing, answering phone, data entry/retrieval preferred.
• Experience with a reservation system preferred.

Necessary Special Requirements

• Employment contingent upon passing a criminal convictions check and child and vulnerable adult abuse records check. (See Fair Hiring Practices below).
• Verification of ability to work in the United States by date of hire.
• Must obtain and maintain a CPR/AED and First Aid Certification within 3 months of hire.
• Willingness and ability to work flexible and/or additional hours which may include evenings, weekends and holidays.

Selection Process

**You are encouraged to print a copy of this job announcement for your reference as the process moves along**

Please ensure your application is complete and all required information has been provided. Standard completeness means all application fields (contact information, personal information, education, work experience, references, and supplemental questions). Application materials should comprehensively document your experience and skills related to the position responsibilities and experience/training requirements. As part of the City’s commitment to reducing bias in the hiring process, Human Resources redacts personally identifiable information for reviewers. Only the documents listed as required will be reviewed.

This is a continuous recruitment. Complete applications will be sent to the department for further review. The Parks & Recreation department will contact the top candidates to schedule interviews.

Equal Opportunity:

The City of Bellingham is an Equal Opportunity Employer. We do not make decisions on the basis of an individual's race, religion, creed, color, national origin, sex, marital status, age (40+), disability, retaliation, sexual orientation or gender identity, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, and stalking, use of a trained dog guide or service animal by a person with a disability, or any other basis prohibited by local, state, or federal law. All are encouraged to apply for employment.

Fair Hiring Practices

• The City provides individuals who have been arrested or convicted of a criminal offense an equal and fair opportunity to obtain employment.
• The City will not inquire about an applicant's criminal history until after a conditional job offer has been made.
• The City will disregard the prior arrest and conviction record of an otherwise qualified individual unless the offense is directly related to the job position for which the individual has applied.
• The City will notify an otherwise qualified applicant about a potentially disqualifying conviction and give the applicant an opportunity to submit information regarding the accuracy of the criminal records as well as evidence of mitigation or rehabilitation, as appropriate.

In a regular non-benefit position with the City of Bellingham, employees are allowed to work up to 69 hours per calendar month. These positions are not eligible for benefits, except as required by law.