Description

Job Title: Engagement Manager, HEOR

Location: Remote

Job Type: Full-Time

Hiring Manager: Managing Partner, HEOR Consulting (Allison Petrilla)

Job Summary: Norstella is seeking an engagement manager to lead delivery of protocol-driven research studies for epi, HEOR, and regulatory use cases. This is a new individual contributor role in a growing research team. The ideal candidate brings hands-on experience developing high-impact research to address clinical, economic, and humanistic evidence gaps. Example projects include retrospective studies to evaluate patient journey, treatment patterns, and clinical and economic outcomes for rare disease, oncology, chronic conditions; incidence and prevalence studies; and development of external control arms or post-marketing analyses for regulatory use cases. Success in this role requires a foundation in observational study design, excellent communication and organization skills, and an openness to the appropriate use of AI-enabled research and analytic tools to accelerate time to insights.

Key Responsibilities – Client Success & Relationship Management

• Serve as the primary point of contact and principal researcher for non-interventional research studies that utilize NorstellaLinQ Real World Data
• Establish clear success criteria, delivery plans, and communication cadences
• Proactively manage expectations, risks, and dependencies
• Support proposal development, as needed

Key Responsibilities – Operational Execution & Delivery Excellence

• Own execution oversight for HEOR/RWE services engagements
• Oversee development of study documentation (e.g., study protocols/SAPs, specifications for data feasibility and curation), analytic interpretation, and translation of findings into summary reports and scientific publications. Solutions will require the use of structured data (EMR/EHR, closed claims, open claims, lab) and data curated from unstructured clinician notes.
• Coordinate across internal delivery, data, product, and support teams
• Maintain project tracking and reporting
• Leverage AI-enabled tools, where appropriate, to accelerate time to insights

• Qualifications:
• Experience:

• Minimum of 5 years of professional experience supporting life science sector with protocol-driven research studies using real world data
• Experience supporting studies that include curation or extraction of clinical information from unstructured EMR/EHR data
• Experience supporting regulatory use cases (i.e., external control arms for label expansion, post-marketing safety studies), highly desired.
• Proven track record of publishing high-impact research (please include publication history with CV/resume).

• Skills:

• A consulting mindset with the ability to succinctly communicate the value of a solution or finding to technical and non-technical audiences
• Excellent problem-solving skills and ability to prioritize needs across multiple workstreams
• Ability to work with project teams across data technology platforms (e.g., Redshift/SQL, R, Panalgo Instant Health Data [IHD] analytics platform, AI enabled tools). While programming is not a core responsibility for this role, successful candidates will have prior experience working with SQL or R.

• Education:
• Master’s degree or PhD in Epidemiology, Biostatistics, Outcomes Research, Health Economics, Pharmacy, or related field.

Our Guiding Principles for success at Norstella:

01: Bold, Passionate, and Mission-First

02: Integrity, Truth, and Reality

03: Kindness, Empathy, and Grace

04: Resilience, Mettle, and Perseverance

05: Humility, Gratitude, and Learning

Benefits:

• Medical & Prescription Drug Benefits
• Health Savings Account (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Paid Time Off & Company Holidays

The expected base salary for this position ranges from $135,00 to $155,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella.

Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.